Temp to permanent opportunity for someone early in their career to join an innovative Digital Agency supporting a busy creative and technology team delivering solutions for exciting global brands.
SKILLS GUIDELINES:
• Either 3+ years of industry experience within Advertising, Creative Staffing or Technology Consulting experience in either a Project Coordination /Program Management or Resource Coordination experience; • Relationship management and influencing skills • Strong Excel skills • Strong communication skills — written and verbal/presentation • Ability to take complex issues or situations and present them in a simple and easy to follow manner • Strong organizational awareness and change management skills • Knowledge of process improvement and facilitation
WHAT WILL YOU BE DOING ? • Deliver high quality staffing solutions promptly • Effectively balance multiple high-priority assignments • Effectively pool and utilize resources from multiple offices • Build strong partnership/network relationships across the business to provide the highest levels of customer service • Initiates staffing requests for both full time and contracting resources • Collaborate with discipline leads to ensure target utilization of regions and offer career development opportunities • Contribute to reporting for utilization trends and forecasts • Maintain and provide information to Capacity Partner about current projects, pipeline and resource forecast • Effectively facilitate the administrative activities of the Staffing Operations team including employee maintenance such as time off updates, training and professional development, and promoting a positive working environment • Ensures proper personnel status notifications are relayed to project and functional managers through the approved protocols • Communicate job status information to all team members on a daily basis • Promote smooth workflow and communication between departments • Analyzes and communicates availability levels for all departments • Ensure workflow progresses efficiently and projects/staff are juggled as priorities shift • Run weekly staffing meetings • Assists staff members with career development by coordinating individual development plans, coaching and mentoring • Understand capabilities (skill sets) and interests of resources and factor into staffing decisions • Maintains an inventory of core competency skills and tracks individuals* skills by proficiency, frequency and context of use • On-boards new hires by preparing them for new assignments by providing project-specific guidance, familiarization, and training
Education and/or Experience • BA/B • 1-2 years of experience as a staffing manager (or Digital Project Manager) working with Creatives in a consulting or agency environment with rapidly changing project needs • Knowledge of interactive marketing projects and staffing requirements (creative, user experience, media, technology, strategy, project management) • Detail oriented working style • Superior organization and multi-tasking skills • Service oriented attitude (flexible, personable, approachable) • Strong communication, negotiation and leadership skills • Ability to prioritize workload and delegate to other operations team members • Ability to provide and receive feedback in a constructive manner • Absolute professionalism and confidentiality • Strong business focus