Job Description
Are you passionate about client relations AND looking for an opportunity to advance your career? If you are a self-starter with a great attitude and more than 1 year of account management experience, we have the perfect job for you!
We are seeking a talented EMP ASSET COORDINATOR to join our rock star account management team. You will work closely with clients, account management, and the inventory division of our warehouse on a daily basis.
ABOUT THE TRADE GROUP:
- 3.8 Glassdoor rating
- Founded in 1987
- DFW BEST AND BRIGHTEST COMPANIES TO WORK FOR 2021
- WORLD EXHIBITION STAND AWARDS 2020 WINNER
- EXHIBITOR MAGAZINE'S FIND IT - TOP 40 EXHIBIT PRODUCERS 2020 WINNER
The Trade Group is an award winning, full-service event marketing and creative design firm, specializing in trade shows, esports events and activations, corporate events, brand activations, retail merchandising, commercial graphics and experiential solutions. Since 1986, our team of live event, design and engineering experts has helped thousands of clients amplify their brands and successfully navigate a wide range of events and experiences. Clients rely on The Trade Group for: event ideation, creation and production; esports expertise; exhibit design and fabrication; graphic design and production; strategic marketing solutions; technology integration and more.
JOB SUMMARY:
This position is responsible for maintaining EMP inventory in all internal systems and working with the EMP Client Services Manager to best support our EMP clients. This position is responsible for maintaining EMP inventory in all internal systems and working with the EMP Client Services Manager to best support our EMP clients.
ESSENTIAL FUNCTIONS:
- Manage TTG’s relationship with EMP clients.
- Assist in presenting EMP services to prospective customers including quoting EMP services.
- Learn and utilize NAV and EMP Connect software to perform the functions of the job by participating in training.
- Onboard new EMP clients – set-up assets. In conjunction with the EMP Client Services Manager, maintain a clear understanding of the EMP customer requirements by following up with clients at each stage of the production process and supervising the tracking of moves, adds and changes.
- Facilitate EMP client inventory audits by working with Account Managers, Inventory Control team and clients.
- Maintain accurate storage billing and inventory for EMP clients.
- Evaluate profitability of EMP clients.
- Maintain communication with EMP clients by addressing any short falls through post event reviews.
- Increase quality of service to EMP clients by demonstrating interpersonal skills and a practical sense of urgency.
- Serve as System support for EMP Connect inventories and reports.
- Attend all departmental and sales meetings.
- Learn TTG’s standard products, services, culture, and procedures.
- Perform administrative and maintenance duties as needed.
Other duties as assigned
REQUIRED EDUCATION AND EXPERIENCE:
- Bachelor’s degree
- The position requires good, basic, clerical and administrative skills with emphasis on verbal and written communication skills (in English), good common sense; positive attitude; willingness to take initiative; and ability to maintain confidentiality.
- Ability to work accurately and quickly under company deadlines.
- Ability to operate computer hardware and to work with and learn new software applications.
- Ability to express ideas clearly and concisely, in writing and verbally.
- Cooperative, courteous, flexible and good natured.
- Conscientious, persistent, resourceful, productive and active.
- Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships and deal with employees in an efficient and professional manner.
- Trade show experience a plus
- Must have reliable transportation.
- Must have attention to detail and accuracy.
- Ability to prioritize and balance multiple tasks and commitment to meeting and exceeding deadlines and goals.
Valid driver’s license.
Company Description
The Trade Group is an award winning, full-service event marketing and creative design firm, specializing in trade shows, esports events and activations, corporate events, brand activations, retail merchandising, commercial graphics and experiential solutions. Since 1986, our team of live event, design and engineering experts has helped thousands of clients amplify their brands and successfully navigate a wide range of events and experiences. Clients rely on The Trade Group for: event ideation, creation and production; esports expertise; exhibit design and fabrication; graphic design and production; strategic marketing solutions; technology integration and more.