Job Description
BRAND POSITIONING
For more than four decades, Uniworld has provided unrivalled luxury, exceptional service, extraordinary cuisine and nautical excellence in boutique river cruise journeys for travellers seeking to explore new horizons throughout Europe and Asia. Our award-winning, all-inclusive luxury river cruises feature unique ships, each of which is a work of art designed to be as unique and inspiring as the destinations it visits. Once aboard one of our award-winning ships, you will immediately notice the thoughtful touches, sublime artistry and quality amenities that set us apart. When exploring Europe's greatest locales, it isn’t often that the ship one travels on rivals the destinations themselves, yet this is more than true for Uniworld’s fleet of luxurious floating boutique hotels
ROLE PURPOSE
Responsible for growing the consumer business by developing relationships with customers and increasing revenue growth. As a member of the consumer team, you will be responsible for pursuing and documenting all leads received through a variety of channels. Minimum quotas will be established and must be achieved consistently. Must possess a thorough understanding of all Uniworld product and policies. Provides information, support, advice, and service on all aspects of travel products while maintaining required performance standards.
KEY RESULT AREAS & ACTIVITIES PERFORMED
KRA – CONSUMER SALES
Responsible for high volume, outbound dialing campaigns
KRA – CUSTOMER SERVICE
EDUCATION
EXPERIENCE
COMPETENCIES / ATTRIBUTES
VALUES
WORK ENVIRONMENT
THE TRAVEL CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE AGAINST RACE, COLOR, CREED, SEX, GENDER, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN, SEXUAL ORIENTATION, OR ANY OTHER CONSIDERATION MADE UNLAWFUL BY FEDERAL, STATE OR LOCAL LAWS OR ORDINANCES.
THE TRAVEL CORPORATION WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH CRIMINAL HISTORIES IN A MANNER CONSISTENT WITH THE REQUIREMENTS OF THE LOS ANGELES FAIR CHANCE INITIATIVE FOR HIRING (BAN THE BOX) ORDINANCE.
TO ALL RECRUITMENT AGENCIES: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.