Job Description

WORKING WITHIN THE TRAVEL DIVISION

• Working on a mixture of incoming and externally sourced leads, as well as referred Private Jet clients, to build a List of Repeat Travel Customers.
• Demonstrating an expert understanding of the most suitable Travel Product for each customer, and making suitable recommendations.
• Managing travel bookings from enquiry to completion, and collaborating with other company departments to ensure best possible experience for our customers.
• Always taking a “Customer First” attitude, and taking full ownership of our Customers In-Destination Experience, which may involve working outside of regular hours to ensure all customer trips run successfully.
• Maintaining relationship with repeat clients, and pro-actively managing your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) and ensuring that they come back to you again and again for their travel needs.
• Engaging with Suppliers & Partners to ensure you are able to provide the most suitable choices for the customer's requirements.
• Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets, and being able to collaborate, work as part of a team, and contribute towards a wider group collective.
• Following company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
• Working productively in what can sometimes be a pressurised environment, and making prompt, clear decisions which may involve tough choices or considered risks.
• Representing the Business externally at events with suppliers, customers & wider industry peers.

Qualifications

THE PERSON

• Very clear written & verbal communication skills, as well as strong numeracy skills, are a requirement.
• Extensive knowledge of major global destinations and travel products, and an up to date understanding of latest tourism trends.
• Someone with a high aptitude and passion for sales, ideally with a track record from previous Travel Industry role.
• An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
• A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
• Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
• Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment.
• Previous experience of working on a GDS (ideally Amadeus) is desirable

Additional Information

TRAINING & TRAVEL

• Award-winning professional training and one-on-one mentoring
• Opportunities for international and domestic travel or relocation
• International training based in our London HQ for approximately 2 weeks to 1 month
• Training and travel expenses are covered by the company

COMPANY CULTURE

• Dynamic and fast-growing company
• Modern office with luxury amenities in the RXR Plaza
• Balance between independent and team-oriented work
• A welcoming, enjoyable, and interactive environment – seasonal events and team night outings
• Flexible start and end time hours
• Work from home opportunities

WHAT IS IN IT FOR YOU

• Starting Salary $65,000 USD with 10% uncapped commission
• Clear path for career advancement from Consultant to Manager
• Job stability and leadership support of development
• Affordable health, dental and vision insurance plans through Aetna
• 401K retirement savings plan with generous employer match!
• Life insurance
• Paid maternity/paternity leave
• 20 days to start in vacation time and more earned each year
• Paid sick time
• 12 paid public holidays
• Additional paid leave for your birthday, wedding, moving house, holiday shopping and more

https://www.thetraveldivision.com/

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member from our recruitment team will be in touch!

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