Job Description

The Catering Sales Manager is accountable for proactively soliciting, securing and servicing catering sales opportunities. Conducts day-to-day activities related to catering sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Responsibilities include generating catering and banquet revenues, negotiating contracts, soliciting new accounts and are complimented with strong selling skills to identify and develop the local catering market. Customer base will include corporate and social markets.

Responsibilities include but are not limited to the following:

• Responsible for maximizing catering revenues through direct sales efforts, telephone solicitation and prospecting.
• Develop Individual Sales SMART Plan
• Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each event; maintain organized and professional plan for correspondence and follow up.
• Perform daily telephone solicitations to new and existing accounts/customers in defined markets
• Work with the Sales team on an active Reader Board solicitation program under the direction of the Director of Sales and Marketing.
• Conduct tours of property to event planners and potential customers while informing of all hotel services available. Entertainment of customers on property, during site visits, pre-planning visits, and program operation when appropriate.
• Host “Familiarization Mixers” on property with new and existing clients.
• Strong negotiation skills - Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Network with other similar hotels to maximize business opportunities
• Actively participate in industry related organizations and local community events to develop and maintain business.
• Attend local events, familiarization trips, and make presentations to potential customers.
• Maintain efficient and detailed notes in Opera Cloud S&C
• Complete monthly and weekly sales reports as necessary
• Work closely with client through execution of the event; keep all parties fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Other duties as assigned

Qualifications

• Minimum of 2 years of catering sales experience with a luxury hotel.
• Must have solid selling and interpersonal skills and demonstrate the energy and commitment to meet and exceed personal goals.
• Must be persistent and not afraid of rejection- Work with an air of confidence
• Possess excellent written and oral communication skills.
• Ability to multitask, work under pressure and manage stress while maintaining a flexible attitude and schedule.
• Strong computer skills and knowledge of MS Office Suite Programs, Excel, Opera Cloud S&C knowledge required.
• Responsible for taking independent action, developing strategies, and making quick decisions in a proactive and competent manner.
• Strong management, organizational, and presentation skills required.
• Strong sense of professional appearance.
• Working well with others: Support a constructive work environment. Clearly demonstrates respect for others. Easily engage and interacts with co-workers/employees.

Additional Information

What is in it for you:

• Salary Range: Between USD $72,000 and $77,000
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.