Passionate about experiencing virtual reality, the newest technology within gaming? Join CINEMARK’S THE VOID VIRTUAL REALITY TEAM today! We are seeking a Virtual Reality Technician.

RESPONSIBILITIES

The Technician, in partnership with the guest services team, will be responsible for delivering exceptional location based Virtual Reality experiences.

• Follow written and verbal directions and procedures from The VOID
• Troubleshoot hardware issues such as: battery issues, gun pairing, dead packs, and CMOS resets
• Run regular checks of technology, at least once per day
• Determine when tracking or rigid body detection are not syncing properly
• Maintain equipment used for VOID Experience Centers, HMD, Vest, Guns, and packs
• Keep all equipment clean
• Maintain inventory of all systems and hardware for VOID Experience Centers
• Calibrate stage, restart servers/networks/Wi-Fi, and test equipment
• Maintain service log and create tickets for issues
• Escalate issues when necessary
• Work within Motive
• Assist when corporate team pushes new builds, verify flash firmware on vests and guns

REQUIREMENTS

• At least 3 years of experience working in IT, with hands on experience with hardware, servers, and systems
• Experience working with Windows OS
• Experience testing equipment following established procedures
• Ability to follow written and oral instructions
• An Associate’s Degree in IT or related field
• Ability to lift up to 35 pounds unassisted, climb, bend, twist, stoop and kneel on a regular basis
• Exceptional communication skills
• Ability to be on-call

Preferred Requirements

• Bachelor’s degree preferred
• Understanding of how firmware works within hardware components is a bonus

CINEMARK USA, INC. IS AN EQUAL OPPORTUNITY EMPLOYER