TITLE: Certified Medical Assistant (Bilingual Preferred)

SCHEDULE: 40 Hours per week (Must be available to work between the hours of 8 a.m. – 6:30 p.m., Monday through Friday (shifts will vary depending on provider schedule). Some evening or weekend hours may be required.

LOCATION: Portland, OR (Rockwood)

WHO WE ARE:

Wallace mission statement: “We provide an open door to exceptional health services and connections that support individuals and their families in healthy living.”

Wallace is a not-for-profit Federally Qualified Health Center that is making a visible difference in improving the health outcomes of our community. As a rapidly growing patient-centered primary care home, we are committed to offering high quality programs based on the most promising and progressive best practices. We are deeply rooted in our dynamic, vibrant, multi-cultural--and underserved--community. We believe that health care extends beyond the exam room, and focus on serving the whole person with support and resources that engage them fully in creating good health.

Want to learn more? Check out our website: https://mywallace.org/about-us/work-with-us/

 WHY WORK WITH US?

• The Wallace staff is our greatest asset in providing essential, high-quality health services to the greater Portland area. As the community we support grows, our team grows with it. We offer an exceptional workplace that values individual contributions, cultural diversity, and ongoing learning. 
• Employees have the opportunity to engage with overlooked and underserved individuals and families in our community.
• We collaborate with dedicated staff in an open, cooperative and respectful environment.
• We provide generous benefits for employees working 32 hours or more per week including 10 paid holidays per year, PTO beginning at 90 days, 100% employer paid medical benefits with buy up options, dental, vision, life and disability plans, medical and dependent care FSA plans, and 401(k) with employer match.

WHO YOU ARE:

We are looking for someone who thrives in a team environment and who is passionate about serving their community. The technical requirements for this position are:

Required

• MUST HAVE CURRENT CERTIFICATION AS MEDICAL ASSISTANT FROM A NATIONALLY RECOGNIZED PROGRAM (E.G. AAMA), OR MUST OBTAIN CERTIFICATION WITHIN 3 MONTHS OF HIRE
• Current BLS certification
• Excellent organizational skills and ability to prioritize work independently
• Exceptional interpersonal and communication skills (in person, via email/other writing, and on phone)
• Ability to work effectively and professionally as part of a team
• Strong attention to detail
• Excellent critical thinking and problem-solving skills
• Strong computer skills, including familiarity with Microsoft Office (Excel, Word, Outlook)
• Ability to pass a pre-employment background check specific to the position applied for.

Preferred

• FLUENT IN SPANISH STRONGLY PREFERRED; ALL MULTILINGUAL SPEAKERS ENCOURAGED TO APPLY
• Experience working in a primary care medical setting
• Experience assisting clients who have multiple barriers to accessing healthcare, such as poverty, language, mental illness, or lack of housing
• Experience with OCHIN Epic a plus
• Experience with HIPAA a plus

Wallace is an Equal Opportunity Employer. We believe in the power of communities to transform their health. We embrace diversity and inclusion in a serious way because we know that it makes us stronger. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. As an equal opportunity employer, we stay true to our mission by ensuring that we are all "together in health.”

WHAT YOU’LL DO:

Our certified medical assistants provide skillful support of the clinical team and help manage patient schedules and clinic flow as well as providers’ schedules. Most work is performed in a clinic and office setting. Duties include:

Patient Care

• Manage the full patient experience onsite and in our mobile clinic, documenting patient history and vitals in the EMR and providing follow-up instructions and help with referrals as directed
• Assist providers with exams and procedures
• Collect and deliver lab specimens
• Perform CLIA-waived diagnostic tests, documenting results
• Perform basic first aid under direction of healthcare provider
• Under direction and supervision of healthcare provider, administer certain immunizations, injections, and medications, and draw blood
• Monitor client prescriptions, contacting client’s pharmacies with new prescriptions and refills
• Monitor patient lists to include making calls to patients to schedule follow-up appointments
• Update and maintain patient files in the EMR

Care Team Member

• Actively participate in daily huddles with care team
• Work collaboratively with the Nursing Manager and Lead Medical Assistant to ensure proper handling and inventory of medications
• Perform medical office and clerical tasks; greet patients and schedule appointments; provide front office coverage for patient check-in and check-out; respond to telephone inquiries; process referrals and release of information forms; perform data entry and prepare clinic reports

HOW TO APPLY:

Please submit your resume and cover letter outlining why you’re an excellent fit for this position. Applications can be submitted through our careers webpage http://wallacemedical.org/about-us/work-with-us/, or through the job boards to which this announcement is posted.

NOTE: APPLICATIONS MUST INCLUDE A COVER LETTER TO BE CONSIDERED.