Job Description

House Manager Responsibilities:

• Complete oversight and leadership of an 18-acre residential private ranch estate
• Provide concierge-level guest services to the family and their visitors, ensuring a fantastic experience for all residents and guests in the home
• Develop effective, consistent, and documented communication plans with Principals, internal staff, and related external associates
• Supervise daily activities involving household staff, including housekeepers, butlers, and groundskeepers
• Create and maintain operational budgets and finances, including purchasing, expense reports, invoices, and other property-related expenses
• Maintain house calendar, tracking visits, home events, appointments, maintenance, and repairs
• Manage bookkeeping and other accounting and administrative tasks
• Secure all needed home equipment, liaising relationships with residence vendors/contractors
• Collaborate with Ranch Manager/Groundskeeper to ensure house maintenance, repair and upkeep are orchestrated at the proper level of care and minimal impact to the Principal’s personal and professional schedules
• Partner with Executive Housekeeper to understand daily menus, timing, set-up, and breakdown of service
• Implement and sustain recommended security measures, devices and plans in cooperation with Security Team
• Lead all events and hosting from small dinner parties to annual parties, holiday celebrations, and family special occasions
• Assist in all aspects of residence special events, including pre and post event set-up and break-down, as well as supervision of the actual event

Executive Housekeeper/Chef Responsibilities:

• Overall accountability for day-to-day housekeeping and estate upkeep applying a white glove experience
• Oversee and assist with cleaning, dusting, vacuuming, and mopping the home including floors, windows, furniture, changing bed linens, and sanitizing kitchen
• Manage culinary operations, preparing and serving meals and snacks when principals are in residence
• Organize, clean, and maintain an inventory of the pantry
• Shop for groceries with a focus on locally sourced, farm to table produce, poultry, meat, and other items
• Maintain inventory of all food items for the household
• Standardize recipes and plate presentations
• Handle laundry including washing, folding, hanging and ironing fine bed linens
• Organize closets and cupboards
• Follow determined protocols, systems and task schedules
• Collaborate with the team of current domestic workers and housekeepers
• Assist with events held at the home

Qualifications

House Manager Skills, Qualifications, and Experience:

• 10+ years related experience working as a Domestic Couple or a House Manager with a keen understanding of 5-star level service

• Possess a keen understanding of the organizational and staffing requirements to sustain an estate at a 5-star level of comfort, high-end aesthetic, and white glove service

• Experience supervising housekeeping staff and partnering with staff from other residences

• Prior responsibility for household budget creation, implementation, review, and audit

• Experience collaborating with facility and grounds crews for renovation, maintenance, and project management

• Proven ability to communicate concisely and professionally in email, text, phone, and in-person conversations

• Well versed in entertaining, hosting, fine dining, and the specific event organizational needs

• Educated in luxury items and procurement

• Knowledge of complex home systems, including lighting, heating, cooling, security

• Possess polished, calm, and highly discreet characteristics

• Operate with urgency and professionalism always

• Flexibility with scheduling; ability to work both overtime and weekends as needed

• Driver's license with clean record required

• Strong references required

• Some post high school education - preferably in hospitality and culinary arts is a plus

• Must be willing to live onsite in the Santa Ynez area

• Must be able to legally work within the United States

• Covid vaccination may be required

Executive Housekeeper Required Skills and Experience:

• 10+ years related experience working as a Domestic Couple or an Executive Housekeeper with a keen understanding of 5-star level service
• Proven success working within a team at a private estate for UHNW individuals
• Commitment to working with fresh, whole foods and ability to prepare simple yet tasty meals
• Possess exceptional organizational skills, strong leadership skills, and be extremely detail oriented
• Proven ability to communicate concisely and professionally in email, text, phone, and in-person conversations
• Possess polished, calm, and highly discreet characteristics
• Flexibility with scheduling; ability to work both overtime and weekends as needed
• Driver's license with clean record required
• Strong references required
• Some post high school education - preferably in hospitality and culinary arts is a plus
• Must be willing to live onsite in the Santa Ynez area
• Must be able to legally work within the United States
• Covid vaccination may be required

Compensation: Base Salary $100,000.00 to $110,000.00 per person per year and includes relocation allowance, 2-bedroom home, all utilities, medical, dental and vision insurance, and 401k match. Final package based upon experience and skills.

Additional Information

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit https://csr.wonderful.com.

Headquartered in Los Angeles, The Wonderful Company is dedicated to harvesting health around the world through its iconic consumer brands. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service.

To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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