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Spa Concierge

The Woodhouse Day Spa - NKY

Spa Concierge

Ft Mitchell, KY +2 locations
Part Time
Paid
  • Responsibilities

    Want to work at America’s BEST day spa?

    Ready to do what you love?

    Ready to make a difference and be an important part of our Team?

    Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

    We are hiring for Full Time and Part Time Spa Concierge.

    At The Woodhouse, we value our team members and strive for excellence with every guest experience.

    Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

    The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

    Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

    More specifically, our fabulous Spa Concierge:

    Educates the guest on the Woodhouse experience, while assisting on their scheduling of the perfect treatments - customized to their needs

    Answers the phone with a smile each and every time

    Provides personal attention from the time the guest walks though the door

    Introduces the guest on the Woodhouse experience including a warm welcome, a tour of our changing lounge and amenities, and helping them to have a seamless experience

    Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries

    Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience

    Remains educated on all products offered by our spa. A strong sales position to ensure products at the recommendation of the Spa Professionals have been explained and followed up with the closing of the sale.

    Inviting the guests to re-schedule their reservations for their next visit with us to ensure they are aiding in building the retention of the business

    Serves as back up for the leadership team, when they are busy taking care of the “big stuff”, you always make sure things are running smoothly

    Woodhouse Perks include:

    Competitive Pay and Incentive programs

    Paid vacations for full time employees

    Generous discounts and opportunities to enjoy services and products

    “The Woodhouse Way” paid training program

    Working in a new state of the art facility

    Flexible schedule

    The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

  • Locations
    Ft Mitchell, KY • Fort Mitchell, KY • Crestview Hills, KY