MILLENNIUM SPA SOFTWARE EXPERIENCE Is Required.

Spa Coordinator / Concierge @ Busy Woodhouse Day Spa- Nashville (Midtown) TN.

Work at America’s BEST day spa?

Ready to make a difference and be an important part of our Team?

Part-Time and Full Time

Front Desk/Customer Service/Guest Relations

At this front desk position your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of the Woodhouse Day Spa. You are an expert at creating a world class experience for each guest. Whether they’re here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.

IN THIS POSITION YOU WILL:

Open or close the spa depending on your shift schedule.

Check-in each guest for their service and help them check-out after their service has concluded.

Answer our multi-line phone system -Schedule services for guests.

Retail products and Series.

Confirm appointments and help prepare therapist for service day.

Pre-book our guest at check-out for the next service.

Provide amenities to guests when needed.

YOU CAN LOOK FORWARD TO:

Health Benefits to include: Health Insurance, Dental & Vision

Competitive hourly wage.

Paid Vacation

A fast-paced, team oriented environment.

Being an expert on all spa services and Millennium System software.

Continuous customer service and retail product training.

Opportunities to grow in our Company and the spa industry.

Experience all spa services at deep employee savings.

WE HAVE SOME GUIDELINES AND REQUESTS:

1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred.

Experience using scheduling software, MILLENNIUM software is a plus!

Be able to work a weekend day, some evenings, and a few holidays.

Possess strong professional communication and excellent customer service skills

Must be able to multi-task in a fast paced environment.

Job Type: Full-time and Part Time Available

Job Location:

Nashville (Midtown) TN.

Required education:

High school or equivalent

Required experience:

Hospitality: 1 year preferred, not required.

Job Type: Full-time

Salary: $11.00 to $13.00 /hour