Spa Concierge
Want to work at America’s BEST day spa? Join the our brand new 6,500 sq. ft. Rochester Hills team!
Are you a problem solver?
We are hiring Full and Part Time Spa Concierges to be an important part of our team.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking individuals who have worked in the service industry who are enthusiastic and excel in customer service. At The Woodhouse, we value our team members and strive for excellence with every guest experience.
Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!
More specifically, our fabulous spa concierge:
Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly
Works with spa software for booking, gift cards and checking out guests. Millennium software experience is a plus.
Must be able to work some evenings and weekends
Woodhouse Perks include:
Competitive Pay and Incentive programs
Paid vacations for full time employees
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility
Working with a fantastic team and management that is always open to new ideas.
Ample growth opportunity
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.