Luxury Day Spa Hospitality Team
Seeking part-time or full-time hours with weekend and evening availability. One weekend day per week or every other weekend (both days) is required.
The Woodhouse Day Spa was voted America’s best day spa by American Spa Magazine, Best of the East Bay by Diablo Magazine, Best of Walnut Creek by Walnut Creek Magazine. At The Woodhouse, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” and provide you with the tools and knowledge needed to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way and as you excel, opportunities will follow.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals who are driven by excellence. If you want to be more than just a number, you should consider joining the Woodhouse Team!
Our Front Desk Professionals have the most important job in the spa as they are the first person our guests come into contact with when they walk through the door and the last person they see before they leave.
As a Front Desk Professional, you will be expected to:
Work part-time or full-time hours with weekend and evening availability. One weekend day per week or every other weekend (both days) is required.
Orchestrate the spa guest schedule using a computer software program
Facilitate spa sales goals by providing gift card and retail recommendations and being knowledgeable about all of our treatments
Ensure a positive and consistent guest experience
Support the Spa Director to ensure the spa runs smoothly
Be extremely organized and pay attention to detail
Be able to work efficiently in a fast-paced environment and handle multiple tasks at the same time
Provide personal attention to the guest from the moment he/she walks though the door
Educate the guest on the “Woodhouse Experience” with a warm welcome, introduction to our locker room and amenities, and ensuring that they have a seamless experience
Answer the phone with a smile before the third ring and be able to communicate clearly and elegantly with our guests
Be a Woodhouse brand ambassador, making sure the guest enters a clean and calm environment with just the right lighting, music and aromatherapy to ensure a memorable experience
Remember the small things that make up the “Woodhouse Difference” (The guest’s favorite drink, personal details such as birthdays and anniversaries, etc.)
Woodhouse Perks include:
Competitive pay and incentive programs
AFLAC, Dental & Vision
Opportunities for advancement
Generous employee discounts
Friends & family discount
Regular reviews that give you the opportunity to provide suggestions and feedback
A team atmosphere and great work environment
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free workplace.