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Dental Receptionist

The Wright Center For Graduate Medical Education

Dental Receptionist

Scranton, PA
Paid
  • Responsibilities

    The dental receptionist is responsible for the front desk operation of the dental clinic. This entails all aspects of patient check-in and check-out including gathering and verifying all patient information, entering charges and collecting patient fees. This position will answer incoming phone calls, schedule patient appointments and prepare bank deposits. Must be a great team player, self starter, work quickly and efficiently under pressure, have problem solving skills, excellent customer service skills and work well with a diverse population.

    • Actively participates in the achievement of patient satisfaction and office production goals by working efficiently and providing a high level of patient service.
    • Verify patient demographics, ensure correct insurance information is on file and collect co-pays.
    • Dental billing.
    • Coordinate all aspects of patient care.
    • Cheerfully greet and check-in patients.
    • Answer phones.
    • Schedule appointments.
    • Accurately maintain detailed patient records in a fast-paced environment.
    • Perform clerical duties such as copying, faxing, filing,emailing, etc..
    • Professional demeanor throughout the work day.
    • Perform other duties as needed.

    Required Skills

      One year of medical or dental office experience is required

      Experience with dental billing software

      Able to multi-task without losing quality work

      Certified Dental Assistant is a PLUS, not required

    Required Experience

  • Qualifications

      One year of medical or dental office experience is required

      Experience with dental billing software

      Able to multi-task without losing quality work

      Certified Dental Assistant is a PLUS, not required