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Certified Medical Assistant - Behavioral Health

DLH

Certified Medical Assistant - Behavioral Health

National
Full Time
Paid
  • Responsibilities

    LOCATION:  VIRTUAL/REMOTE (1 POSITION AVAILABLE)

     

    Summary:  Under the supervision of the Manager, Field Operations, this position is responsible for providing analysis and subject matter expertise for the current monitoring process/system by conducting monitoring reviews and other internal performance processes. This position serves as the designated review lead for conducting monitoring reviews utilizing the client’s current monitoring process and field data collection. The Monitoring Support Lead will serve as a generalist as it relates to the current monitoring process/system. The Monitoring Support Lead ensures timely and accurate reports are submitted for delivery to the Office of Head Start (OHS).

     

    Essential Duties:

    Subject Matter Expert (SME)

    • Provides subject matter expertise as it pertains to the current monitoring process and alignment with the Head Start Program Performance Standards (HSPPS) to ensure that accurate field data are collected in supporting monitoring review activities.
    • Creates an individual professional development plan that aligns with the current skills required for the current monitoring process and monitoring review activities.
    • Participates in competency-based professional development to enhance knowledge and skills related to job functions and responsibilities.
    • Participates in internal and external training of the Head Start Program Performance Standards (HSPPS) and other regulations to support knowledge required for the current monitoring process and monitoring activities.
    • Maintains knowledge and familiarity with state early care and education (ECE) policy, such as, state licensing, quality rating systems, early learning standards, and workforce development (i.e., state professional development registries).
    • Keeps abreast of state and national initiatives regarding federally funded ECE programs, i.e. Head Start, Early Head Start and child care partners.
    • Researches other data sources used by federal programs to inform future goals and direction for the OHS monitoring system and tools.
    • Participates in work group and related projects that support the future goals and direction for the OHS monitoring system and tools.

    Performance Management

    • Conducts planning call to verify data with grantee, reviews pre-site documentation, and creates deployment plan of the current monitoring process in collaboration with the Field Operations Manager.
    • Facilitates and is accountable for the on-site and off-site review and analysis and post-site phases of the current monitoring review process, according to the Office of Head Start (OHS) Aligned Monitoring System 2.0 (AMS) and DLH monitoring contract deliverables, policies and procedures.
    • Communicates and debriefs with grantees as necessary to support the aligned monitoring system focus areas.
    • Identifies and analyzes review trends and submits recommendations to the Field Operations Manager.
    • Participates in cross-training activities aligned with AMS 2.0 Focus Areas and OHS monitoring priorities.
    • Assists Field Operations with supporting Reviewer Consultants as virtual review team leader, and shadow reviewer to observe monitoring performance and provide feedback.
    • Utilizes training, technical materials, and processes designed to standardize and implement the current monitoring review process and focus areas.
    • Submits bi-weekly metrics to be determined by the Field Operations Manager.
    • Performs other duties as assigned

    Grantee Monitoring & Support

    • Conducts assigned on-site and off-site monitoring reviews as required to support AMS 2.0 reviews in accordance within OHS timeframes.
    • Provides analysis of grantee program operations to ensure a balance of performance, progress and compliance.
    • Assists with the development of methods, procedures and reports to measure quality and compliance from monitoring review activities.
    • Develops clearly written and in depth narratives describing the concerns and issues as prescribed by the current monitoring process and review activities.
    • Utilizes the tools and processes required, as well as analysis, to report on the evidence and data collected from the current monitoring process.
    • Assists in responding to grantee inquiries requested by the Office of the Inspector General (OIG) and OHS regarding the review of compliance data and retrieval of information related to monitoring review activities.
    • Provides consistency in level of analysis regarding compliance issues as a result of on-site reviews, evidence and data collection, and reporting.
    • Keeps current of any changes affecting federal rules, regulations and guidelines regarding the Head Start/Early Head Start program.
    • Researches and analyzes State and federal regulations that are aligned with the HSPPS and AMS 2.0 monitoring priorities.

    Required Skills

    • Available and accessible to multiple reviewer consultant across U.S. time zones.
    • Ability to travel 50% of the time.
    • Ability to work effectively in a virtual environment.
    • Ability to problem solving and analyze information.
    • Ability to recognizes problems and responds, systematically gather information (strong interviewing skills), and sort through complex issues.

    Required Experience

    • Bachelors’ degree and minimum of 6 years’ experience or equivalent of education and experience in human services, early childhood, business management or related field.
    • Minimum of 3 years’ management related experience in Head Start/Early Head Start programs at local and/or state level.
    • Bilingual Spanish speaking skills preferred. 
    • Current or former Head Start Reviewer highly preferred.

     

     _ _

    DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  • Qualifications
    • Available and accessible to multiple reviewer consultant across U.S. time zones.
    • Ability to travel 50% of the time.
    • Ability to work effectively in a virtual environment.
    • Ability to problem solving and analyze information.
    • Ability to recognizes problems and responds, systematically gather information (strong interviewing skills), and sort through complex issues.