Job Description

JOB DESCRIPTION

The position of Sales & Print salesperson is a high energy position with print growth opportunities. The salesperson will alternate between operating print equipment, making graphic arts edits, and helping customers in the UPS store. Salesperson will also produce marketing material including eblast and social media. Salesperson will participate in outside networking, outside sales, and booth events.

THE POSITION REQUIRES SIGNIFICANT PRINTING EXPERIENCE. Printing will include making canvas wraps, creating and printing business cards/rack cards/brochures/posters on a production printer, printing & binding engineering dwgs, laminating, coil binding, and outsource ordering.

The position does not require shipping experience. However, good customers skills and working with the public is essential in the position. All shipping, mail handling, and notary skills will be provided for the associate.

Print sales, outside sales or Retail sales experience is a requirement. Position requires a person to be comfortable selling to the public as well as to individual business owners.

The associate will daily work at the counter of the UPS store between and during printing operations. Being able to multi task and change between a printing operation to helping a customer and then back to the printing operation is a critical skill for the position.

The associate needs to be able to work well with others and show patience in teaching print skills. Teaching other associates software and machine operations is a routine part of the position.

The associate is provided with and expected to continue education through the UPS store educational opportunities. Continued growth and opportunity is an expectation for this position.

All The UPS store associates must be able to lift 50 lbs and stand on their feet for long periods of time. This position is fast moving and physically active.

DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE

COMPLETING THE ASSESSMENT IS REQUIRED

• PLEASE READ ENTIRELY BEFORE APPLYING**

REQUIREMENTS:

• PRINTING EXPERIENCE IS REQUIRED
• FUNDAMENTAL GRAPHIC ARTS EXPERIENCE IS REQUIRED
• OPEN AVAILABILITY IS REQUIRED - ALL ASSOCIATES ROTATE WEEKEND DAYS - THE STAFF WORKS TOGETHER TO DIVIDE WEEKEND DAYS TO BE THOUGHTFUL OF ALL MEMBERS
• YOU MUST BE AVAILABLE TO WORK DURING THE STORES BUSINESS HOURS.
• (MON-FRI 8:30AM - 6:30PM) (SAT 9:00AM - 5:00PM) (SUNDAY 1-5)
• MUST BECOME A NOTARY WITHIN 90 DAYS OF EMPLOYMENT REQUIRED** - -EMPLOYER COVERS EXPENSE (NC DRIVERS LICENSE REQUIRED)
• GOOD COMMUNICATION AND CUSTOMER SERVICE SKILLS - RETAIL SALES IS A REQUIRED PART OF THE POSITION
• MUST BE ABLE TO STAND ON YOUR FEET FOR 8 HOURS AND LIFT 50 LBS
• **MUST BE WILLING TO CONTINUE LEARNING AND PROFESSIONALLY DEVELOPING
• **MUST BE A TEAM PLAYER AND WORK WELL WITH THE PUBLIC

RESPONSIBILITIES

• Counter sales of all products shipping, mailboxes, packing, retail, faxing, scanning, passport photos, and printing
• Provide shipping and packaging services
• Run production printer, large format printer, engineering dwg printer, commercial cutter, laminator, and coil binder
• Outsource print orders
• Package print orders
• Communicate with print customers throughout process
• Basic graphic arts or edits (high end graphic arts is not required but is a plus)
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
• Create social media and eblast material
• Attend outside sales networking events and outside sales projects

ADDITIONAL PERSONAL QUALIFICATIONS

• Good communication and interpersonal skills
• Prompt, reliable, and responsible
• Strong computer skills, preferably including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Ability to cross-sell and up-sell
• Strong verbal and written communication skills, including spelling and math
• Able to manage workload and prioritize multiple projects
• Ability to work under pressure from time to time
• Team Player, works well with others, cooperative and helpful

The ideal candidate has previous printing retail sales experience, printing production experience, fundamental graphic arts experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. He or she must enjoy people and be able to sell to the customer.

Benefits:

• Health Benefit (Stipend)
• Company assisted retirement accounts - matching 401-k
• Short term Disability Insurance
• Paid Holidays and vacation (time employed requirement)
• Life Insurance
• Bonus and Incentive program
• Corporate discount programs (Including Verizon, T-Mobile, Sprint & Sketchers)
• In-store discounts on shipping and other products & services
• Free Uniforms
• Educational development opportunities including tuition assistance

Company Description

Hester Development owns a number of the UPS store both locally and across the state. Our organization is committed to developing our print business as a regional leader. We offer continuous opportunities for learning and growth. Motivated individuals can directly impact their earnings through our commission program. Our goal is to a have a team of committed individuals who are growing their careers with The UPS Store. Our benefits and pay scale have continued to improve annually over the past dozen plus years. As our company grows, our employees also have the opportunity to achieve their professional aspirations. Every member of our team is highly valued and respected. Join us at Hester Development - The UPS store organization.