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Partner Success Associate

TheGuarantors

Partner Success Associate

National
Full Time
Paid
  • Responsibilities

    OVERVIEW

    TheGuarantors is a Fintech company whose innovative products optimize the relationships between landlords, leasing staff, brokers, renters, and tenants by concurrently taking risk out of the leasing process and making it more efficient. We have achieved 250% year over year growth the last 3 years, successfully raised $15M in a Series B, and are actively expanding our footprint nationwide.

    We have been recognized by CNBC (2018 Upstart 100), CRETEch (#1 Information & Intelligence in Finance), and listed on the 2019 Insurtech 100, and we're backed by VCs who have also invested in Away, LinkedIn, and Slack, amongst others.

    A Partner Success Associate should be tech-savvy, understand current real estate trends, and have strong client service skills. In your role, you'll work closely with the Residential Sales Team, supporting clients with daily tasks. Strong presentation skills are a requirement. The ideal candidate is a self-starter who works well cross-functionally and can operate under pressure while balancing competing priorities. If you have a strong performance track record, we want to hear from you.  RESPONSIBILITIES: 

    • Service and support existing and new clients
    • Daily in-person and virtual presentations with leasing agents and property managers
    • Educate clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person
    • Ensure client accounts are optimized
    • Meet or exceed assigned quota on a monthly basis
    • Work from a queue, retain, and grow accounts  ABOUT YOU: 
    • Self-starter, must be able to take initiative 
    • Must feel comfortable presenting in front of large and small groups
    • Previous L&D or facilitation experience, preferred
    • Professional maturity and business acumen
    • Passion for sales and client service
    • Strong written, verbal, and presentation skills 
    • Ability to work under pressure, organize, and prioritize responsibilities and client requests

    ABOUT THEGUARANTORS

    TheGuarantors is an insurtech company dedicated to creating winning opportunities for the real estate ecosystem. For over four years the company has been rethinking industry inefficiencies and market needs to build innovative insurance and financial products that drive growth and protect long-term prosperity. With a focus on data and industry expertise in real estate, risk, and finance, TheGuarantors optimizes the relationships between landlords, leasing staff, brokers, and tenants by taking risk out of the leasing process and making it more efficient at the same time. Designed for multifamily assets, Guaranti is a program of products and solutions built to optimize protection throughout the renter lifecycle. Securiti is the first financial amenity for office leases - a smarter security deposit that costs a fraction of the price of a traditional security package of cash or a letter of credit, with the same coverage landlords have come to expect.