Operations Manager- Logistics (Air)

Are you ready to break free of the mundane?

• Seeking a clear path to grow?
• Seeking a career with a purpose; that will bring value to the community, people, and organizations?
• Giving you the opportunity to continuously innovate?
• Where you can be part of a company that knows developing an amazing team makes all the difference, where each day brings a new challenge?

Look no further, apply now!

Location: Inglewood, CA.

About Us: As a leading food distributor committed to delivering the highest quality seafood/ perishable goods to North America via Air freight distribution. Our dedication to quality, sustainability, and customer satisfaction sets us apart in the industry.

We are in search of an experienced, results-driven Operations Manager to oversee our logistics/distribution & warehouse operations with a primary focus on shipping the highest quality seafood/perishable goods to customers in North America. The ideal candidate will be a strategic thinker, with a strong understanding of supply chain management and a passion for delivering exceptional products to our valued customers.

Responsibilities:

Supply Chain Management:

• Develop and implement strategies to optimize the supply chain, ensuring the efficient flow of seafood products from source to destination.
• Oversee inventory management, forecasting, and demand planning to maintain optimal stock levels and minimize waste.

Logistics and Shipping:

• Coordinate transportation, shipping, and customs clearance to ensure on-time and cost-effective delivery of seafood to the Pacific West Coast of the North American markets.
• Manage relationships with third-party logistics providers, carriers, and freight forwarders.

Quality Assurance:

• Ensure the highest quality standards are maintained throughout the shipping process, from packing to delivery.
• Stock rotation for FIFO (fresh) / FEFO (frozen)
• Cycle counting to investigate discrepancies as needed.
• Ensure reports and inventory balances are communicated with leadership team in an accurate and timely manner.
• Direct communication with customs brokers, airlines, freight forwarders, and transportation companies
• Work with broker and the port to schedule delivery of import containers.
• Coordinate FDA holds and inspections with proper entities.
• Implement quality control measures and facilitate compliance with international standards and regulations.

Team Leadership:

• Hands-on leadership, ownership of the Logistics and Processing operations, providing guidance and support in achieving operational excellence.
• Foster a collaborative and positive work environment that encourages team members to excel.
• Daily assignments and monitoring of tasks to warehouse associates and drivers to include, but not limited to:
• Company policies and always maintaining records in “audit ready” status.
• Leading safety talks, walkthrough of facility noting any irregularities and noting corrective actions needed.

Cost Management:

• Develop and manage budgets to control operational costs while maintaining high-quality standards.
• Identify cost-saving opportunities and implement efficient logistics solutions.

Compliance and Documentation:

• Stay up to date with international shipping regulations, customs requirements, and documentation processes.
• Ensure all necessary documentation, permits, and certifications are in place for international shipments.

Customer Satisfaction:

• Collaborate with the sales and customer service teams to meet customer requirements and expectations, ensuring exceptional customer satisfaction.

Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred
• Proven experience in logistics and supply chain management, particularly in the food industry, and/or seafood industry or a related perishable goods sector.
• Strong understanding of international shipping, customs, and compliance regulations.
• HACCP certification preferred.
• Experience with excel and/or ERP- Canopy preferred, not required.
• Excellent leadership and team management skills.
• Exceptional problem-solving and decision-making abilities.
• Effective communication and negotiation skills.
• Strong attention to detail and a commitment to quality.
• At least 5 years of related managerial experience.
• Ability to work with minimal supervision.
• Bi-lingual (English and Spanish) highly desirable, not required.

Physical:

• Utilize hand & finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continuously utilize visual acuity to operate equipment, read technical information, and use a keyboard.
• Ability to lift/push/carry items up to 50lbs.
• Occasional exposure to outside weather conditions
• Continuously required to talk or hear
• Frequently required to stand

Achieve the requirements & responsibilities by:

• Initiating new, creative ideas.
• Having a willingness to be flexible - adapting to new paths
• Strong problem solving / troubleshooting practices.
• Able to manage multiple projects.
• Being a team player and working cross-functionally.
• Managing resources and relationships - internally and externally.
• Consistently evaluating processes, automate, recommending changes when appropriate.
• Supporting all business operations, value in - value out.
• Adapting to and realizing workflow can and will change as our business grows.
• Communicating throughout organization.

What we offer:

• A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member.
• To be a part of a well-established team that values hard work, innovation & knows the value of its people.
• Coaching and mentoring helping team members realize their potential, aiding in defining goals and executing them.
• We are privately owned with an aggressive growth strategy; Making way for ample advancement opportunities to transition into operations and/or direct management.
• Competitive base package + bonus plan
• We have continuous training, and are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success.
• Competitive health-care package
• Our goal as leaders is to provide value, value to our clients, vendors and more importantly to our team- YOU.

If you are passionate about delivering high-quality perishable goods to customers and have the expertise to optimize logistics/distribution & warehouse operations, we invite you to join our team as our operations manager. Please submit your resume and a cover letter detailing your relevant experience and qualifications to: Shill@TheMasonGroupUSA.com

                                   Looking forward to getting to know you...