Business Analyst

Theta

Business Analyst

Baltimore, MD
Full Time
Paid
  • Responsibilities

    About the Business Analyst position

    We are looking for an experienced Business Analyst who assists in improving the communication between our information technology capacity and our business objectives. Your duties will include supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.

    You should have a good understanding of business processes as well as principles of technical teams' work. We also expect you to have good analytical capabilities and to be a result-driven team player.

    Business Analyst responsibilities are:

    • Build and maintain relationships with partners, working with them to optimize and enhance our integration

    • Develop configuration specifications and business analysis requirements

    • Perform quality assurance and define reporting and alerting requirements

    • Participate in designing, documenting and maintaining system processes

    • Explore on common sources of technical issues or questions and make recommendations to the product team

    • Interact with the product team to share key insights and findings

    • Search for ways to improve monitoring, discover issues and deliver better value to the customer

    Business Analyst requirements are:

    • 2+ years' experience of working in a Business / Systems Analyst or Quality Assurance Engineer position

    • Significant experience in eliciting requirements and testing

    • Significant experience in analyzing data to draw business-relevant conclusions

    • Good knowledge of data visualization techniques and tools

    • Familiarity with SQL queries and generating process documentation

    • Strong written and verbal communication skills including technical writing skills

    • A degree in IT or Computer Science preferred, but not required.