Job Description

Job Summary

As a Customer service Specialist, you will be the face of our company! You get to highlight our client's brand and image while contributing to building our client's reputation as a brand that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. We are looking for associates who are capable of learning about the products and services we promote and are able to articulate our client’s purpose in a manner that is educational, insightful, and professional. If you are outgoing and enjoy serving others and are ready to make a positive difference, this is an incredible opportunity for you.

Job Responsibilities

• Greet and assist customers throughout the event area and find creative ways to talk about the products and services we provide.

• Maintain a superior knowledge of what we sell and be familiar with the relationship of related products so you can upsell to our customers.

• Keep the company organized and participate in frequent cleanup to make the environment pleasant and convenient for our customers.

• Maintain a positive and professional attitude at all times, and position yourself as a personable spokesperson for our company.

• Build brand awareness and highlight our company's reputation by discussing the characteristics that make our organization competitive.

• Participate in weekly team meetings to set personal goals and familiarize yourself with current promotions, sales, and incentives.

• Contribute to helping our company better serve its customers by offering creative insight into improvements that will make our products and services better.

Job Skills & Qualifications

Required

• High school diploma or GED

• Strong communication and listening skills

• Ability to learn about multiple products

• Reliability is a must

• Experience working in customer service