Job Description

We are looking for a friendly and energetic person to join the Thomas Printworks team!

Thomas Printworks is searching for a talented individual to work in our CUSTOMER ACCOUNTS SPECIALIST team. This is an opportunity for an enthusiastic, fast learner with a 'can do', positive, and cheerful attitude to join a stable company. You must be efficient, capable of multitasking, and possess the ability to apply your experience and knowledge to new and changing situations. The successful candidate will be a multitasker and possess the ability to meet deadlines. This is a CUSTOMER ACCOUNTS SPECIALIST position based out of our Corporate Headquarters in Richardson, TX.

ABOUT OUR COMPANY: We are a privately held diversified printing services company with annual revenues of almost $65 million. We have been in business for over 60+ years, with 25 locations operating throughout Texas, Arizona, Florida, and Minnesota. Thomas Printworks truly is “Everything Print” – From custom printed wallpaper, canvas art, wall graphics, sports, and stadium graphics, museum mounted prints, marketing collateral, banner graphics, vehicle graphics, direct mail, and much more.

If you’re looking for a dynamic opportunity and would you like to work for a company where growth is encouraged, we may be a match.

As a Customer accounts specialist, this role is responsible for handling the opening of new customer accounts in a timely and accurate manner. Must be able to demonstrate a sense of urgency, willingness to work closely with others, and be part of a team whose primary focus is service to our customers.

DUTIES AND RESPONSIBILITIES:

• Calling and emailing credit references.
• Process customer credit applications
• Making decisions to open new accounts depending on the reference’s responses.
• Assigning account numbers and entering account information in our databases. (Great Plains)
• Scanning customer checks and making daily deposits using our Chase scanner program.
• Keeping and providing daily deposits using excel.
• Covering the reception desk for breaks and lunch. (Skype for business)
• Applying customer payments. (Great Plains Accounting System)
• Reconciling customer accounts.
• Maintain compliance with all company policies and procedures.
• Other additional duties may be assigned as needed.

QUALIFICATIONS AND SKILLS

• Computer skills and proficiency with MS Office and Excel.
• Must have prior experience in processing Credit Applications.
• Strong Communication skills.
• Well organized and extremely detail-oriented.
• Multi-tasking ability is a must.
• Exceptional customer service skills
• Exceptional oral and written communication skills

REQUIREMENTS

• High School diploma or equivalent
• Must have advanced computer knowledge

Thomas Printworks offers a competitive compensation package based on education and experience plus excellent benefits that include the following:

• Comprehensive health benefits package – We pay 75% of employee medical premium
• Work/Life balance and wellness initiatives
• Employee Assistance Program
• Paid Time Off
• Employee Discounts
• 401(k) with company match
• Training

OUR VALUES: To be an organization committed to continuous growth, profitability, and values; where our customers recommend us, our employees treasure us, and our peers admire us.

Thomas Printworks is an Equal Opportunity Employer. Employee applicant background check and drug screening required. We invite you to check out our website at www.thomasprintworks.com to learn more about our company.

Company Description

www.thomasprintworks.com www.visualogistix.com