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Project Support Specialist

Thompson Building Associates

Project Support Specialist

Columbus, OH
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Join Our Dynamic Construction Team!

    Are you ready to build a bright future in the world of construction? Look no further than Thompson Building Associates, a locally owned Columbus restoration and construction firm with a legacy of over 40 years of steady growth. Located on the vibrant east side, we're on the hunt for a dynamic and enthusiastic Construction Administrative Assistant to bolster our ranks.

    We're on the lookout for someone with exceptional verbal and written communication skills who truly understands the power of exceptional customer service. As a Construction Administrative Assistant, you'll be the friendly face and voice that bridges the gap between our team, customers, vendors, and various departments. Whether it's crafting compelling emails or striking up engaging conversations, your ability to connect with people will be your superpower.

    Your Duties

    As our Construction Administrative Assistant, you'll be at the heart of our operations, driving excellence and customer satisfaction. Here's a sneak peek into your role:

    • Understand and exceed customer needs to deliver unrivaled satisfaction.
    • Foster collaboration between Operations, Construction, and Customer Care.
    • Be the go-to liaison for subcontractors, monitoring quality and progress.
    • Engage with homeowners, provide solutions, and enhance customer experiences.
    • Steer the ship when the construction Superintendent is away.
    • Provide administrative support to the project team.
    • Attend meetings, document key takeaways, and contribute insights.
    • Assist superintendents to keep the project engine running smoothly.
    • Manage contract documents, maintaining a streamlined filing system.
    • Embrace flexibility and tackle diverse responsibilities determined by project leaders.
    • Collaborate with our various teams to elevate customer satisfaction.
    • Handle order entries, updates, and warranty issues.
    • Prepare reports, correspondence, and tailored documents.
    • Keep databases updated.
    • Monitor project schedules, deadlines, and deliverables.
    • Leverage your Excel skills to maintain departmental reports.
    • Craft written correspondence to internal and external stakeholders.

    Ready to Make Your Mark?

    If you're a go-getter who's hungry for challenges and eager to contribute to our construction legacy, we want to hear from you! Join Thompson Restoration Associates and be part of a team.

    Company Description

    Thompson Building Associates was founded in 1978 and is Central Ohio's largest and oldest Insurance Restoration & Remodeling Company. We have many opportunities to grow and prosper our family-run, family-friendly company that welcomes good people.

    Company Description

    Thompson Building Associates was founded in 1978 and is Central Ohio's largest and oldest Insurance Restoration & Remodeling Company. We have many opportunities to grow and prosper our family-run, family-friendly company that welcomes good people.