Customer Service Representative
Job Description
Duties include receiving incoming telephone calls, and dispatching calls to employees. Providing information and assistance to customers as well as answering inquiries for the general public. Additionally, this person will help schedule appointments, invoicing, and general office work. This person will provide support with daily administrative functions and work on projects to improve efficiency in the office.
Key requirements and job tasks:
Manage day to day office responsibilities.
Answer phones, manage daily activities, and dispatch employees/plumbers.
Review technician invoices and other paperwork as needed. Proficiency on Quickbooks helpful but not mandatory.
Create and modify documents using Microsoft Word and Excel
Perform general clerical duties including but not limited to: photocopying, ordering plans,faxing, handling mail, and filing.
Organize office.
Be flexible and eager to learn new things
Company Description
Thousand Oaks Plumbing is a well-respected 25-year old plumbing company with a dedicated employee roster. We go to market with three separate brands, Thousand Oaks Plumbing, Kenz Plumbing, and Oaks Drain Service.