Job Description
AMAZON ACCOUNT SPECIALIST:
COMPANY:
ThunderWorks is a small, fast-growing company in the heart of downtown Durham, NC committed to building one of the most fun and exciting brands in the pet industry. Our innovative solutions like ThunderShirt, ThunderLeash, and ThunderEase are helping millions of dogs and cats (and their families!) around the world live calmer, happier and easier lives. Our pet-friendly organization has a strong focus on teamwork and growth, and we have big goals...that’s why we need help!
JOB DESCRIPTION:
We are a fast growing company, and Amazon is a key channel for us. We are looking for an Amazon Associate with deep expertise to help us to optimize and grow our Amazon business. This role will be focused on maintaining and improving our existing listings, content, processes, and more!
ROLES AND RESPONSIBILITIES:
Monitor and optimize our Amazon listings within vendor central and seller central accounts
Submit tickets on our behalf in order to correct, update, and optimize Amazon listings
Consistently monitor key ASIN listings for changes or opportunities
Create reports and dashboards for our management team that provides high level insights and tracks key information over time
Develop and optimize additional content on Amazon (ie: Amazon Brand Stores, A+ content)
Create listings for new products as we grow our product catalog
Monitor competitors for patent / counterfeit products in competition with our ASINS
Manage our Brand Registry, and work through issues as they arise
Manage Seller Central fees, holding charges, etc. along with managing our Seller Bench account
And of course, other duties related to Amazon as required
JOB REQUIREMENTS:
Minimum of Bachelor’s in Science degree
1+ year of experience in working with Amazon (preferably on the vendor central side)
In depth knowledge of Amazon’s ticketing types and processes
High attention to detail / organization
Ability to develop processes and track progress and data
Strong written communication skills