Part Time Client Services Representative
Tidewater Property Management is offering an immediate employment opportunity for a detail-oriented, and organized Part Time Client Services Representative. The position is located in our home office in Owings Mills, MD.
Candidate Requirements:
Strong written and verbal communication skills
Ability to work as part of a team while also being a self-starter
Ability to work in a fast-paced environment
Ability to take direction and constructive criticism
Excellent data entry skills
Shows initiative and needs minimal supervision
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Exceptional time management, prioritization and organizational skills
Must be able to multi-task efficiently and effectively
Positive attitude
Customer service-oriented
Ability to adapt to different personalities
Ability to learn new software
Tasks Include but are not limited to:
Supports and assists incoming client/vendor/internal calls, etc. on a day to day basis
Effectively and efficiently addresses concerns from homeowners
Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls into the system
Maintains knowledge of key clients and contacts
Interacts on a daily basis with homeowners, other residents, vendors, etc. that come into the office
Maintains files, reports and related communications (hard copy and/or electronic)
Researches and provides informational materials for returned mail and logs each item in the system on a daily basis
Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox
Runs appropriate postage for mail daily
Distributes faxes to the appropriate mailbox daily
Accept and handle client payments that come into the office and provide receipt of payment
Sets up and arranges meetings, facilities and accommodations as required
Writes professional e-mails as required
Proofreads and edits materials to ensure high-quality communications
All other duties as assigned
Compensation will be between $15 and $14 per hour and will commensurate with experience. Excellent benefits available as well. Please provide your salary requests/requirements in your response to this posting. Please include a cover letter, resume, and list of references with your response.