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Part Time Client Services Representative

Tidewater Property Management, Inc.

Part Time Client Services Representative

Owings Mills, MD
Full Time
  • Responsibilities

    Tidewater Property Management is offering an immediate employment opportunity for a detail-oriented, and organized Part Time Client Services Representative. The position is located in our home office in Owings Mills, MD.

    Candidate Requirements:

    Strong written and verbal communication skills

    Ability to work as part of a team while also being a self-starter

    Ability to work in a fast-paced environment

    Ability to take direction and constructive criticism

    Excellent data entry skills

    Shows initiative and needs minimal supervision

    Proficiency in Microsoft Office applications (Word, Excel, Outlook)

    Exceptional time management, prioritization and organizational skills

    Must be able to multi-task efficiently and effectively

    Positive attitude

    Customer service-oriented

    Ability to adapt to different personalities

    Ability to learn new software

    Tasks Include but are not limited to:

    Supports and assists incoming client/vendor/internal calls, etc. on a day to day basis

    Effectively and efficiently addresses concerns from homeowners

    Answers telephone, screens calls, transfers callers to voice mail or takes messages to facilitate communications and contacts. Logs all calls into the system

    Maintains knowledge of key clients and contacts

    Interacts on a daily basis with homeowners, other residents, vendors, etc. that come into the office

    Maintains files, reports and related communications (hard copy and/or electronic)

    Researches and provides informational materials for returned mail and logs each item in the system on a daily basis

    Assists with the daily mail including opening, date stamping and sorting into the appropriate mailbox

    Runs appropriate postage for mail daily

    Distributes faxes to the appropriate mailbox daily

    Accept and handle client payments that come into the office and provide receipt of payment

    Sets up and arranges meetings, facilities and accommodations as required

    Writes professional e-mails as required

    Proofreads and edits materials to ensure high-quality communications

    All other duties as assigned

    Compensation will be between $15 and $14 per hour and will commensurate with experience. Excellent benefits available as well. Please provide your salary requests/requirements in your response to this posting. Please include a cover letter, resume, and list of references with your response.