Job Description

CUSTOMER EXPERIENCE SPECIALIST FULL TIME

Who we are looking for:

• Motivated
• Financially ambitious
• Entry-level professionals

If you are looking for a chance to start a career with an amazing company that cares about you, then Tier One Consulting is the place! No experience? Not a problem! We have one of the best training programs that will teach you all the customer service and sales techniques necessary to thrive in this entry-level customer experience position. As long as you have a great attitude, the desire and willingness to succeed, and a superior student mentality you will be an outstanding asset to our customer service and sales team.

FULL TIME CUSTOMER EXPERIENCE SPECIALIST RESPONSIBILITIES:

• Set personal and team goals
• Provide each customer with a valuable experience
• Reach or exceed sales goals
• Come up with new innovative ways to increase sales
• Inform yourself of our client’s products and services
• Differentiate between our client’s products and those of their competitors
• Answer customer’s questions with accuracy and detail

WHAT'S IN IT FOR YOU ON THE FULL TIME CUSTOMER EXPERIENCE SPECIALIST TEAM?

• A fun, team-building environment
• Travel opportunities
• Leadership workshops & sales development
• Financial management, business management, time management workshops
• A philanthropic culture
• Recognition for top performers
• Advancement to management based on performance

REQUIREMENTS FOR OUR FULL TIME CUSTOMER EXPERIENCE SPECIALIST:

• Be competent and approachable
• Have an optimist attitude
• Be patient and resilient
• Determined to get things done and done right

Company Description

A privately owned consulting firm, Tier One Consulting is a powerful force in the marketing and sales industry. We specialize in outsourced marketing, face to face sales and new customer acquisitions for Fortune 100 and 500 clients. Outsourcing is a rapidly growing trend within the twenty-first century and by definition happens when a company hires an external team to improve efficiency, cut costs, or improve the overall quality of work. Tier One Consulting has been outsourced purely for dominating our niche of face to face, relationship-based marketing and sales. Focusing our efforts within the Houston area, we are able to bring our clients increased name-brand recognition and high levels of customer loyalty. Here at Tier One Consulting, we believe that quality business depends upon employing a team of varying backgrounds, resources, and skills. Our philosophy of 100% internal, merit-based, organic promotions guarantee team members the growth potential to accomplish all personal and professional goals and also assures that our clients are represented by the finest talent in Texas. We equip our exceptional team with all of the information and tools necessary to become an expert in the marketing and sales field. It is through our hands-on Training Program that we are best able to offer expansion for our clients into new markets outside of Houston.