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Sales Assistant

Tilta Inc

Sales Assistant

Burbank, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Tilta Inc. is seeking a Sales Assistant to join our team!

    We're looking for a person with experience working with the customers as well as a network of resellers and dealers in North and South America. You will resolve customer questions, follow up with the clients about pending purchase orders, and offer solutions to drive company revenue.

    • Responsibilities:

      Communicate with the sales team in processing orders, resolving any questions or issues; Updating product catalogs, model numbers, sku numbers, price lists; Following up with the distributors, resellers about invoices, quotes, shipping rates, etc; Present and sell company products and services to new and existing customers; Resolve customer inquiries and complaints;

    • Qualifications:

      Fluent English; Speaking, reading and writing in Mandarin Chinese is a plus but not mandatory; Knowledge of camera/film equipment is not required but a plus; Previous experience in sales, customer service, or other related fields; Familiarity with CRM platforms; Ability to build rapport with clients; Deadline and detail-oriented; Basic computer skills.

     

    We're looking for a communicative, reliable, knowledgable team player who would join our company to bring excellence in customer service. The idea candidate would have had previous experience working with clients, resolving issues over the phone or via email.

    Perfect opportunity to get back in the game for those who were hit by the pandemic but are ready to jump back on a horse and join a fast-growing company. 

    All the best, 

    Tilta HR.

    Company Description

    Tilta Technology Co., Ltd was founded in 2008. In the beginning, our staple products were DSLR camera rigs. Today, filmmakers at every experience level use the tools we manufacture and develop to make their ideas a reality. The Tilta design team is determined to create and produce high quality camera accessories. Our factory is managed by first class professional production teams equipped with state of the art CNC milling machines. Our customer service team is here to help you wherever you are. We devote ourselves to making the best possible products in the same way you devote yourselves to your shoots. We strive to meet your needs and dreams. Your personal experiences and feelings about our products help us to improve our entire product line. We are not just providing you with industry-leading equipment but an entire professional solution to your filmmaking needs. We greatly value making your next shoot flexible and streamlined. Embrace freedom of choice. There are no limits.