This position is responsible for selling Tim O’Brien Homes’ (TOH) homes in a personalized and professional manner per an established budget, with dedication to providing 100% customer satisfaction. Following our company’s guiding 7 Core Values that inspire our daily work and underscore our steadfast commitment to our customers, vendor partners, the communities we build and each other. Model Home hours are 12 - 5pm, Friday - Tuesday. Open Model hours may vary based on schedule set by the Director of Sales and/or the Division President, which include, but are not limited to, MBA Parade of Homes, MBA Spring Tour and MBA Builder and Remodeling Expo. Compensation is 100% commissioned. Responsibilities: • Participate as an active member of the Sales and Marketing Team, attending all team meetings and providing insight to Sales and Marketing Management on improving sales performance and customer satisfaction. • Meet quarterly and yearly sales goals and Key Performance Indicators (KPI’s) for maintaining your status as a NHSP as agreed to by the Division President and the Director of Sales. • Follow the TOH Sales Process, maintaining a complete understanding of all contract documentation, financing process and options. • Provide outstanding customer service at all stages of the construction process – from sale, to close, to post-close interaction. Maintaining a customer satisfaction rating in the top 10% of US on the question of overall “Sales Experience Score” on the Construction Process and Move-In Survey provided by AVID. Maintain rating in the top 10% of US on ‘Willing to Recommend to Family/Friend’ provide by AVID. • Develop and maintain strong, strategic relationship with past customers and assure that you are effectively leveraging that opportunity towards obtaining customer referrals. • Schedule and plan two (2) Construction or Consumer 101’s per calendar year for your Market Area. • Gather a minimum of two (2) online customer reviews each quarter using process established by Marketing Department. • Maintain knowledge of all current advertising and promotions. Work with Director of Sales and Director of Marketing to continually develop new promotions to increase traffic and referrals in community. • Deliver extra ordinary Experiences to New Home Customers. Qualifications: • Two (2) years experience in New Home Sales or equivalent experience. • High School diploma. • Highly motivated individual; ability to work independently. • Ability to establish and nurture rapport with prospects and clients. • Excellent aptitude for selling in residential homebuilding environment with market understanding. • Excellent communication (written and verbal) and interpersonal skills. • Ability to read and comprehend detailed construction blueprints, specifications and basic development drawings. • Intermediate technology skills, including Microsoft Windows, Outlook (email), Bluebeam Revu. • Minimal travel required. Employee must own or lease a vehicle and posses a valid driver’s license with insurance coverage. • Provide own personal cell phone and laptop. Compensation: $100,000+ Commission based
• Participate as an active member of the Sales and Marketing Team, attending all team meetings and providing insight to Sales and Marketing Management on improving sales performance and customer satisfaction. • Meet quarterly and yearly sales goals and Key Performance Indicators (KPI’s) for maintaining your status as a NHSP as agreed to by the Division President and the Director of Sales. • Follow the TOH Sales Process, maintaining a complete understanding of all contract documentation, financing process and options. • Provide outstanding customer service at all stages of the construction process – from sale, to close, to post-close interaction. Maintaining a customer satisfaction rating in the top 10% of US on the question of overall “Sales Experience Score” on the Construction Process and Move-In Survey provided by AVID. Maintain rating in the top 10% of US on ‘Willing to Recommend to Family/Friend’ provide by AVID. • Develop and maintain strong, strategic relationship with past customers and assure that you are effectively leveraging that opportunity towards obtaining customer referrals. • Schedule and plan two (2) Construction or Consumer 101’s per calendar year for your Market Area. • Gather a minimum of two (2) online customer reviews each quarter using process established by Marketing Department. • Maintain knowledge of all current advertising and promotions. Work with Director of Sales and Director of Marketing to continually develop new promotions to increase traffic and referrals in community. • Deliver extra ordinary Experiences to New Home Customers.