Company Overview
We support our Community through Local craft beer, Mini Golf, Equality and Fun.
Fast expanding company with amazing benefits and opportunity for growth.
We are passionate about serving the community that serves us.
Job Summary
This position at Trophy Club is an overall front of house position with wide ranging responsibilities in order to provide an extraordinary guest experience.
Responsibilities
Provide a brief overview of Trophy Club and coordinate seating arrangements
Maintaining an exceptionally clean environment for guests by bussing tables, chairs, and glassware, sweeping, mopping, and general cleaning throughout the shift
Frequent restroom checks
Knowledge of current and future promotions within Trophy Club
Canvas the Bay St shopping mall to introduce new patrons to Trophy Club during slower business hours, as directed
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Keep the host stand neat, tidy, and presentable for guests
Qualifications
Must be at least 21 years of age
Excellent customer service skills
Friendly and customer-focused personality
Ability to work on a team and contribute in a positive manner
Previous restaurant hosting or serving experience preferred
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Barbacks, Managers, etc.
Must be able to carry trays or supplies (10-30 lbs.)
Physical Requirements:
100% walk and stand
Communicate with guests and team Members
Operate POS system / Toast
Ability to use IPAD and various applications
Reach, bend, stoop, wipe and lift up to 50 pounds.
Benefits/Perks
Competitive Pay & Tips
Benefits: Health Insurance, Medical, Dental, and Vision for Full-Time and Part-Time Employees
Environment: A fun, positive & LGBTQ+ affirming workplace
Discounts: 50% off food on shift and 25% off food and 50% off drinks as a guest
Shifties: Enjoy a cold one at the end of every shift.
Teambuilding: Biannual team outings & field trips