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System Administrator

Titan Pro Sci Inc

System Administrator

Clear Lake, IA
Full Time
  • Responsibilities

    System Administrator


    Titan Pro SCI, Inc. – Clear Lake, Iowa

    Company Overview

    Titan Pro SCI is an independent, family-owned agricultural inputs company that supplies Seed, Crop Protection, Fertilizer, and Crop Insurance to growers across the Midwest. Our mission is to deliver a proven portfolio of value-added solutions that enable growers, our farm-dealers, and Titan Pro to prosper. It takes more than any one product to keep farmland strong, healthy, and productive, that’s why we don’t just provide one single input; we provide an annual yield strategy of products and consulting. Our whole farm solution is something no other company in our industry can offer.

    Position Overview

    We have an opening in the Information Technology Department for a System Administrator. The ideal candidate will excel at obtaining results in a face paced environment, have excellent problem solving and communication skills, and can connect technology to real-world business challenges.

    This individual will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Additionally, will provide support and assist with training, research and implementation of new technologies to meet the growing needs of the company. Good communication skills and a desire to work around others is essential.


    Typically has a bachelor’s degree in MIS or computer science or equivalent experience.

    Four to six years of system and network administration experience

    Microsoft certification, CCNA, or CCNP are a plus

    Broad experience administrating Windows operating systems

    Experience with troubleshooting applications and preventative maintenance

    Experience with VMware or Hyper-V hypervisors

    Experience administering Active Directory, Group Policy, and third-party applications

    Broad understanding of the local and wide-area networking technologies

    Resourcefulness and problem-solving aptitude

    Strong technical knowledge of PC and desktop hardware and PC internal components

    Effective interpersonal skills and relationship-building skills

    Strong written and oral communication skills and ability to present ideas in a user-friendly language

    Good understanding of business data flow and ERP systems

    Key Responsibilities

    Monitor desktop and associated network system performance

    Plan, document, deploy and manage all desktop support services

    Deploy software installs where needed

    Support and maintain mobile devices and tablets

    Maintain copiers, printers, and peripherals

    Collaborate with other IT team members to ensure efficient operation of the company’s computing environment

    Receive and respond to incoming helpdesk calls and tickets, and/or e-mails

    Develop and maintain an inventory of all laptops, desktops, monitors, and other equipment

    Work with third party support and equipment vendors to provide adequate solutions

    Work with external vendors to maintain network including evaluating performance issues, security, and growth planning

    Conduct research on a variety of IT solutions, evaluate and recommend products for purchases

    Train users to work with computer, hardware, software and services

    Respond promptly to system outages, service issues, and user requests for technical assistance