Job Description
POSITION SUMMARY:
The Patient Retention Specialist (PRS) will be an integral part of the MCC team by assisting patients with reengaging into HIV medical care.
Essential Duties and Responsibilities:
- Identify clinic patients not engaged in HIV medical care within the past 7 months.
- Work as an integral part of the medical care coordination (MCC) services team, including participating in team meetings.
- Act as a liaison for clinic patients recently released from incarceration to ensure timely re engagement into HIV medical care.
- Work with out of care clinic patients to identify and address potential and/or existing barriers to engagement in medical care.
- Utilize motivational interviewing techniques to encourage patients to return to care.
Education and Qualifications
- High School Diploma or equivalent
- Three years working in the HIV field (Preferred)
- Two years conducting patient or client assessments
- Knowledge of and experience in infectious disease care and support services, outreach, health promotion, and/or similar or related field preferred.
- Ability to assist clients with diverse psycho-social needs.
- Ability to work as a member of a care coordination team as well as
- autonomously in meeting client.
- Two years’ experience working with vulnerable populations (injectable drug users, individuals with addiction disorders, mental illness, and homeless populations).
- Experience in communicating effectively and interacting with clients and staff with diverse social, cultural, and economic backgrounds.
- Ability to deliver care in an ethical, nonjudgmental, culturally competent, and nondiscriminatory manner.
- Bi-lingual in Spanish
Company Description
T.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 45 years, we've provided high-quality, low cost healthcare and preventative education for all.
We are an Equal Opportunity Employer.