Job Description

POSITION SUMMARY:

The Patient Retention Specialist (PRS) will be an integral part of the MCC team by assisting patients with reengaging into HIV medical care.

Essential Duties and Responsibilities:

• Identify clinic patients not engaged in HIV medical care within the past 7 months.
• Work as an integral part of the medical care coordination (MCC) services team, including participating in team meetings.
• Act as a liaison for clinic patients recently released from incarceration to ensure timely re engagement into HIV medical care.
• Work with out of care clinic patients to identify and address potential and/or existing barriers to engagement in medical care.
• Utilize motivational interviewing techniques to encourage patients to return to care.

Education and Qualifications

• High School Diploma or equivalent
• Three years working in the HIV field (Preferred)
• Two years conducting patient or client assessments
• Knowledge of and experience in infectious disease care and support services, outreach, health promotion, and/or similar or related field preferred.
• Ability to assist clients with diverse psycho-social needs.
• Ability to work as a member of a care coordination team as well as
• autonomously in meeting client.
• Two years’ experience working with vulnerable populations (injectable drug users, individuals with addiction disorders, mental illness, and homeless populations).
• Experience in communicating effectively and interacting with clients and staff with diverse social, cultural, and economic backgrounds.
• Ability to deliver care in an ethical, nonjudgmental, culturally competent, and nondiscriminatory manner.
• Bi-lingual in Spanish

Company Description

T.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 45 years, we've provided high-quality, low cost healthcare and preventative education for all. We are an Equal Opportunity Employer.