Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet all patients in a professional and friendly manner.
• Provide and explain necessary paperwork to the patients for processing scheduled appointment or walk-in appointment.
• Utilize provided computer and software to input information and record all visits.
• Perform status verification when appropriate.
• Review information collected from the patient and explain the fee schedules and methods of payment, and collect payment when required.
• Provides telephone and in-person assistance to complete related applications. Advises patients of the documentation required to complete applications, and answers questions and issues regarding the enrollment process.
• Prepares all related reports and maintains files, data bases and other program records.
• Provide coverage for front desk, telephone reception and/or appointment desk.
• Other duties as assigned.

EDUCATION AND QUALIFICATIONS REQUIREMENT:

• High School Diploma or equivalent
• A minimum of 6 months working in hospital conducting financial screening or working in a community clinic conducting financial screening and/or one (1) year front office clerical required.
• Ability to work with people of diverse cultural, educational, social, and economic backgrounds.
• Excellent oral and written communication skills
• Excellent organizational skills
• Computer proficiency
• Experience utilizing an Electronic Medical Records (EMR) system is highly desirable
• Bilingual required

Company Description

T.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 45 years, we've provided high-quality, low cost healthcare and preventative education for all. We are an Equal Opportunity Employer.