Job Description

The Funding Consultant is responsible for coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders. This individual works closely with SLPs, government agencies, and educational institutions to obtain order authorization and thoroughly reviews documents for submission ensuring they meet third party payer criteria.

Your days will be filled with:

• Maintaining communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
• Working with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
• Tracking funding authorization cases ensuring requests are resolved to completion in a timely manner
• Utilizing on-line resources and maintain frequent communication with funding agencies to verify eligibility
• Reviewing prior authorization documents against third party payer criteria
• Researching previous orders and payment history/DSOs for any repair or new order requests Enter and complete orders in the order management system database
• Serving as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution
• Resolving third party denials and provide consultation to finalize difficult funding cases
• Alerting supervisor of potential third-party payer challenges Perform various other duties as assigned
• Travel required to the Pittsburgh office location for training, and up to 4 times a year.

Qualifications

To be successful in this role and at Tobii Dynanvox you need to be a positive go-getter.

We are looking for someone who has:

• Bachelor Degree, or 2 – 4 years related experience
• Background in the health insurance field preferred
• In compliance with federal regulation, proof of covid-19 vaccination required

Skills needed to be successful in this position:

• Oral and written communication skills Interpersonal, collaboration, and teaming skills
• Customer service orientation
• Internet navigation skills
• MS Office Word and Outlook
• Able to multi task in a fast paced environment

We find it to be a strong merit if you have experience in case management.

Additional Information

Who to contact

Please address your questions to Keyaira Germany,Keyaira.Germany@tobiidynavox.com and submit your resume through our website as soon as possible. Don't wait! At Tobii, we move quickly!

Where we stand

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.