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Office/Service Manager

Todd O'Donnell Insurance Agency

Office/Service Manager

National
Full Time
Paid
  • Responsibilities

    Office/Service Manager - Desjardins Agent Insurance Office

    Overview:

    Are you a self-driven, energetic and passionate individual that is looking for a challenge? We are looking for a high energy, self motivated individual to join our team.

    A Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office/Service Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Qualities/Is this YOU?:

    We are looking for an efficient, confident, organized and resourceful individual to help us manage the day to day noise in our office. We want someone who can learn quickly and take over the busy-ness of the office so that the agent and sales team can concentrate on sales. You are patient and can assist customers on their worst days and you are also highly motivated to talk to other customers about their insurance needs and pivot to other lines of insurance.

    Job Role:

    1st Ambassador of the office

    General office organization

    Deflector of calls to the agent and sales team

    Training team on new initiatives related to service/billing/claims

    Claims follow up

    Pivoting to other lines of business

    Ordering of office & marketing supplies

    Sale of insurance

    Licensing:

    OTL & LLQP are required but are not need to interview. We will look after this for you. They are not easy exams though!