POSITION SUMMARY:
The Host/Hostess is responsible for providing seamless customer service and guest experiences. General responsibilities include welcoming and seating guests, along with takeout and online orders. The Host/Hostess will also work closely with the management to be knowledgeable about the Company’s policies and procedures, along with any specials and be able to successfully execute initiatives to achieve objectives in sales, guest service, satisfaction, food quality and presentation, cleanliness and sanitation for all designated areas of operation. Additional responsibilities and duties may be assigned as needed.
QUALIFICATIONS:
Knowledge of food and beverage/restaurant front of the house operations.
Must be minimum 16 years of age.
Solid basic math skills and ability to operate a cash register/POS system.
General knowledge of common ingredients, cooking procedures and safety and sanitation.
Six months of food and beverage/restaurant service experience.
Knowledge of company established standards of service, alcohol service, manuals, training guides and other policies.
Food Handler’s Card required, or must be completed within 30 days of hire.
Excellent written and verbal communication skills.
Ability to multi-task and work with minimal supervision.
Bi-Lingual a plus.
Excellent customer service skills, energetic, enthusiastic and motivational.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to build and maintain a positive rapport with other individuals.
Come and work for Tomatina Restaurants, where FRESH means everything! We are looking for friendly, enthusiastic, and outgoing individuals to join our team. Applicants must be team players who are dedicated and committed to providing excellent customer service, ability to handle and thrive in a fast-paced environment, and have a flexible schedule. Experienced, energetic and motivated individuals are encouraged to apply.
To learn more about our company, please visit our website at www.tomatina.com.