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Automotive Service Advisor

Tom's Tire Pros - Coos Bay, OR

Automotive Service Advisor

Coos Bay, OR
Full Time
Paid
  • Responsibilities

    We are looking for a highly capable Service Advisor to join our Awesome Service Team!

    Our team… well… they are changing the automotive service world every day. This is sort of a requirement to working here – if you are not passionate about making things better for our organization, employees and our customers, you will hate it here. If you don’t exude passion, creativity, commitment, and fun, you will not make it. Cool places and disrupting the status quo are not for everyone!

    We like unique people with remarkable talents. Boring people need not apply.

    We work hard and play hard and operate as one team. Check your ego at the door. We don’t allow them on the property. We care about people, growth, excellence and results. We tend to lose sleep over them as this is not easy. Bottom line, we are in search of real people that believe in and deliver the impossible everyday.

    Responsibilities

    Make the impossible possible

    Don't be a jerk – we have “no jerks allowed rule”

    Be a leader throughout our facility – speak up, exert influence to create positive change

    Be a trusted advisor to our customers and get to know them on a personal level – take some time to ask them how they are doing and learn about them and their family.

    Understand our business and how what you do helps it accelerate at rocket speeds. Please remember to wear a seatbelt when you do this.

    Be hands-on AND use your head. Serious brain power required to work in this environment

    When you think you are done, make it better.

    Run from anyone that believes that traditional service is a good thing.

    Prove your value every day. Work that doesn't add value is not valuable.

    Be you! Being someone else all day is just plain exhausting.

    Love change, it happens here at the speed of light… maybe faster, but we have been unable to measure it because it is going way too fast.

    Be proactive, we move too fast to be reactive. Plus, people that are always reacting have a funny look on their face.

    Love to be challenge… no, REALLY CHALLENGED!

    Recognize others and they will recognize you. Most of us like chocolate.

    Know, learn and keep up-to-date on the ever changing automotive industry

    Learn something new every day. Not doing so is just dumb.

    Requirements

    Be able to run a profitable lemonade stand

    Have a killer personality, not the personality of a killer

    Communicate so everyone can understand what the heck you are trying to say

    Some amount of customer service, management and/or automotive relevant experience

    A burning desire to work for the coolest automotive repair shop on the plant and change the world.

    To the lucky winner this career offers:

    Competitive pay plan

    Paid vacation

    Paid holidays

    Paid training

    Paid health insurance

    Please send resume to the link provided along with 250 words or less on how you have been a hero at work or away from it.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.