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Product Manager

Tontine Global

Product Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB OVERVIEW: We're looking for an experienced technical product manager to join our executive team! The ideal candidate is a Swiss-army knife: experienced in all forms of SMB SaaS go-to-market strategies, has several years of professional engineering work experience, and is, at his/her core, a team player. Ultimately, you'll be responsible for developing the product roadmap and ensuring that the entire team (5-8 people) runs like a well-oiled machine.

    ROLE:

    • Own and lead all aspects of an established agile team, including backlog grooming, triage and prioritization, and cross-functional coordination.
    • Analytical ability to break down complex problems and efficiently use data and analytics layered against industry experience to inform the direction of the product.
    • Define the scope of development for new product features ongoing feature improvements including management of all backlog and project management activities.
    • Write and prioritize user stories and define acceptance criteria on Jira.
    • Recruit beta customers & lead customer interviews. Interact with existing customers to inform product roadmap, gain insights, and prioritize features. Disseminate such feedback to the broader team.
    • Assist with UAT testing.
    • Assist with design reviews, product marketing, UX journey mapping, employee management, task delegation, etc.
    • Takeover all in-flight and planned initiatives; rearchitect as necessary to increase business impact.
    • Manage the expectations of all stakeholders, from the management team to customers.
    • Diligently update all technical/product documentation to ensure it's always up-to-date; proactively add new documentation as the need arises.
    • Effectively manage the company's resources, from engineering bandwidth to recurring calendar meetings.

    REQUIREMENTS

    1. Extremely sharp attention to details.
    2. Thrives in ambiguity and can develop repeatable processes; doesn't get overwhelmed by lack of clear direction at all times.
    3. Incredible team player, collaborator, and facilitator your references must be able to support this.
    4. Very hands-on, scrappy, and have a "can-do" attitude.
    5. Prioritizes accountability/proactive communications with team members; responsive on Slack/with emails.
    6. Exceptional verbal and written communication skills.
    7. Strong individual contributor first and foremost, but can assist with hiring/management of others when the time comes.
    8. Prior experience in SMB SaaS/the Shopify ecosystem (building go-to-market strategies for the exact industry vertical Tontine is in).
    9. Ability and willingness to work long hours and weekends (if necessary).

    BENEFITS

    HI! WERE TONTINE.

    Were the revenue and price optimization platform for Shopify entrepreneurs looking to boost not just their revenues, but more importantly, their profit margins consistently by 15-20%. We empower each of these mission-driven entrepreneurs by providing them with the complex tools that large corporations such as Walmart, Amazon, and Target have spent billions building (and keeping) for themselves. Our mission is to help e-commerce businesses no matter how big or small get bigger and better by supercharging their pricing power and minimizing the amount theyre leaving on the table with each order.

    TONTINES CULTURE:

    We take pride in the fact that our employees make a significant impact not just on our business, but on our customers big and small, ranging from Colourpop Cosmetics to Primary Goods, and everyone in between. Life at Tontine revolves around a culture of relentless attitude and strong execution. As a remote company, we dont know or care how many hours you spend sitting in a chair we care about results. We are a company of driven, ambitious individuals who care about impact, and impact requires raw effort. We expect you to be proud of having that level of impact and to be eager for more. You join Tontine to win, to be original, and to work with the best.

    BENEFITS:

    • 100% Remote Work wherever, on your terms. You can work from home, your favorite cafe, or even a charming villa halfway around the world. Being 100% remote and global also means you'll have opportunities to meet colleagues from all over the world.
    • Unlimited Paid Time-off & Flexible Work An essential part of doing your best work means taking the time to recharge. We offer a flexible time off policy for employees, as well as paid sabbatical leave after three years.
    • Personal Growth & Mentorship Youll have direct access to the companys leadership 24/7, as well as numerous professional development opportunities every quarter. Youll also have the opportunity to help and directly impact how SMB e-commerce businesses succeed with Tontine.