Sales Support Specialist

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Sales Support Specialist

Pompano Beach, FL
Full Time
Paid
  • Responsibilities

    Title: Sales Support Specialist-Dermatology

     

    Location: Work from home, with some office hours in Pompano Beach. Full time position

     

    Company: Pioneering dermatology manufacturer, providing first-of-it's-kind customizable prescription medication and skincare solutions to leading dermatology practices across the United States.

     

    Description:

    The Sales Support Specialist will be responsible for providing a high-level support to the sales team, helping with any issues and request, while consistently deliver a high-quality service.

    • Research zip codes by State and compile a list of target accounts for salesforce and managers.
    • Ensure tracking information is sent to sales teams and managers for marketing material packages.
    • Maintain marketing materials inventory and tradeshow inventory.
    • Report updates to leadership, when designated low quantities are reached to the appropriate parties for reordering.
    • Help in the research, development, and evolving promotion of brand.
    • Assist in entering order approval forms & standard sales orders as needed.
    • Assist in requesting updates from production and disseminate acquired information to consultants & managers.
    • Communicate through email correspondence to consultants and managers for delayed orders, back orders & partially shipped orders.
    • Manage shipments of medications to and from customers.
    • Help in requesting expedited shipping costs to provide to consultants/managers’ customers.
    • Data entry as needed.
    • Support the company’s management team with administrative tasks and special projects as required.

     

    Requirements:

    • Bachelor’s degree and/or equivalent experience.
    • Some sales or corporate administrative experience.
    • Maintain a high level of professionalism & customer support to salesforce and management team.
    • Excellent verbal and written communication skills.
    • Strong interpersonal skills and performance in a fast-paced environment.
    • Team player with the ability to work cross functionally and collaboratively with other departments.
    • Ability to organize, prioritize, multitask, be flexible and meet deadlines.
    • Self-Motivated, creative & takes initiative.
    • Proficient in Microsoft Word, Excel, PowerPoint, Outlook
    • Knowledge and experience with CRM systems.
    • Adhere to companies’ policies and procedures.
    • Ability to identify problems or potential issues and implement solutions with team.

     

    Compensation: 65k-70k Base DOE - 401k, and great benefits