Job Description
Duration: contract position/through 6-30-2023 Work location: West Los Angeles-hybrid-3 days onsite/2 days remote
*If you feel you’re a good fit for the position (strong DocuSign), feel free to email me your resume: ted@goaheadsolutions.com
Seeking a DocuSign Consultant and SME to oversee DocuSign use cases. Serving all needs relating to DocuSign: administration, troubleshooting, training, API development and new use case integration. Plan, design, develop, implement, and support ongoing development and support of the DocuSign, eOriginal, SpringCLM, Salesforce & DocuSign integration and other integration. I.T. application development, maintenance, architecture, engineering and other I.T Infrastructure support functions. Proficient with analysis, design, prototype, testing, develop/enhance applications, production support, problem solving, including requirements gathering, estimating effort & documentation. Strong with developing HTML, JavaScript and API’s. Will be working with internal business users & external vendors to enforce standards/procedures for implementing technical solutions and drives on-time delivery along with high-quality standards.
DUTIES: -Administrative support of existing accounts: adding new users, sharing accounts, upgrading permissions, creating new DocuSign accounts, etc. -Provide training to new users regarding DocuSign functionality and typical use cases as well as training for existing users when new functionality is added or a user’s permissions necessitate additional privileges -Serve as the Subject Matter Expert on DocuSign capabilities providing input to DocuSign technical & architectural designs as to what is feasible and available during design -Author DocuSign design and requirements specifications for new use case -Act as DocuSign e-signature lead on enterprise projects -Provide insight for new template and integration requests -Perform DocuSign API development and unit testing as needed -Troubleshoot recipient delivery issues, sending failures, and template creation errors -Create Templates, Send Bulk Envelopes, Send Envelopes on Behalf Of as needed by user request -Oversee all downstream and upstream connections (Salesforce, eOriginal, SpringCLM) to DocuSign for validity & efficiency -Ability to execute the reports to see usability matrix and act on procuring required licenses -Recommend best practices -Partner with DocuSign vendor to come up with strategic planning/roadmap -Encourage and expand DocuSign utilization -Participate in disaster recovery test with vendor
EXP./SKILLS: -At least 4yrs. of exp. with DocuSign -Experience with SpringCLM and workflows preferred -Experience with Salesforce and eOriginal integrations API Development skills: HTML, JavaScript -Proficiency with varied types of computer hardware and software systems, with emphasis on systems using Microsoft Operating Systems -Undergraduate degree in Computer Science, Computer Engineering or Management Information Systems.