Job Description

Top Drawer Merch is a merchandising company that works with some of today's most prolific musicians and music festivals. It pushes a youthful corporate culture that thrives on individual empowerment. We are seeking an Account Coordinator to become an integral part of our team! You will help create merchandise collections through R&D, production, logistics, and sale. Role Requirements – Account Coordinator ● Highly organized and self-sufficient. A self-starter attitude is a must ● Able to adapt to new software and tools. Provide suggestions on how to improve a the process if there are lacking features ● Reach agreed-upon sales targets by their deadline ● Set follow-up appointments to keep customers aware of the latest developments ● Create sales material to present to customers ● Proficient in creating word documents, excel sheets, being able to prioritize and move around tasks under tight deadlines ● High level of communication, sense of urgency, and the ability to voice any concerns when necessary ● Must be able to work out of TDM HQ on Tuesdays and Thursdays - located in Culver City, CA (work remotely on Monday, Wednesday, and Friday) Daily Tasks Include (but are not limited to): ● Report directly to your Senior Account Manager ● Delegate tasks between departments to execute projects in a timely manner ● Assist with merchandise lines; pop-up shops, touring, logistics, international shipments, product development, event planning, ecomm (Shopify) ● Assist with tour merch logistics and communication with the venues ● Work with the production department to ensure projects are executed to completion ● Kick off new projects with Senior Account Manager and provide daily updates by communicating to all relevant parties ● Assist with Marketing dept; promotional assets, content creation, photoshoots in- house photography Qualifications: ● Previous experience in sales, customer service or other related fields ● Familiarity with CRM platforms (bonus if you have used Monday!) ● Ability to build rapport with clients and maintain healthy relationships ● Strong negotiation skills

● Deadline and detail-oriented ● Experience in merchandising is a major + (mood boards, design, production, Shopify, ecomm) ● Experience in Adobe Creative Suite (Photoshop Illustrator) is optional but desired. Provide a portfolio of work past/current work if applicable