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NOW HIRING! Customer Service Representative

Top Local Firm

NOW HIRING! Customer Service Representative

Corona, CA
Full Time
Paid
  • Responsibilities

    Job Description

    ABOUT US:

    How Our Outreach Program Works

    Our company is partnered with major Fortune 500 telecommunications clientele plays an important role in working to advance future generations by connecting the world through affordable wireless communications devices. Our primary objective are to identify and give outreach to the community who qualify for assistance in this program with the goal of fostering long term stability for individuals and families.

     

    POSITION SUMMARY:

    Our company needs to fill several positions within our Customer Service Division. The position requires the individual to be trained in our government funded program and know the compliance requirements for the services of our wireless devices. The Customer Service Associate will qualify the consumer and make sure that all documentation is cleared to be a participant in the government funded program.

     

    TASKS:

    • Train for product terms and conditions

    • Familiar with competing sources for assistance

    • Organizing inventory

    • Collaborating with 5- 10 representatives

    • Customer service

     

    REQUIREMENTS:

    • High school diploma or equivalent.

    • Attention to detail and commitment to program necessities

    • Problem solving abilities.

    • Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis.

    • Courteous and pleasant manners.

    • Customer service and organization skills.

    • Good judgment and commitment to ensuring confidentiality of participants records.

    • Professional demeanor.

    CANDIDATES WITH THE FOLLOWING EXPERIENCE ARE ENCOURAGED TO APPLY!:

    Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship