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Front of House Manager

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Overview

As a Torchy’s Front of House Manager, you will be responsible for elevating the guest experience and ensuring the FOH Team Members do the same. We are looking for a tenacious and out-going individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.

What you’ll be doing:

Leads Front-of-House operations, ensuring guest satisfaction

Models best-in-class hospitality and coaches the team to deliver the same

Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience

Addresses and alleviates all guest concerns; develops solutions to improve future service

Schedules FOH team members to meet business needs and coordinates Local Store Marketing

Assists Managing Partner and Kitchen Manager with operation of store

Leads store opening/closing procedures

Drives compliance with safety, security and sanitation standards

Communicates expectations clearly and has consistent follow-ups with team members

Leads and creates initiatives to drive sales/profit and store performance

Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO…here’s what you’ll need:

2+ years of previous restaurant management experience

High-level understanding of training and development concepts

Ability to lead and foster teamwork

Oral and written communication skills

Excellent with time management

Required state alcohol-server and Manager Food Certification

Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds

Must be able to stand for several hours and walk for long periods of time

Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO ‘bout perks:

Torchy’s swag

Discounts on DAMN GOOD food and merchandise

Medical, Dental, Vision, and Life Insurance

401(k) Eligibility

Paid Time Off

Badass co-workers