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Front of House Manager
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.
Overview
As a Torchy’s Front of House Manager, you will be responsible for elevating the guest experience and ensuring the FOH Team Members do the same. We are looking for a tenacious and out-going individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.
What you’ll be doing:
Leads Front-of-House operations, ensuring guest satisfaction
Models best-in-class hospitality and coaches the team to deliver the same
Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
Addresses and alleviates all guest concerns; develops solutions to improve future service
Schedules FOH team members to meet business needs and coordinates Local Store Marketing
Assists Managing Partner and Kitchen Manager with operation of store
Leads store opening/closing procedures
Drives compliance with safety, security and sanitation standards
Communicates expectations clearly and has consistent follow-ups with team members
Leads and creates initiatives to drive sales/profit and store performance
Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination
QUE-SO…here’s what you’ll need:
2+ years of previous restaurant management experience
High-level understanding of training and development concepts
Ability to lead and foster teamwork
Oral and written communication skills
Excellent with time management
Required state alcohol-server and Manager Food Certification
Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds
Must be able to stand for several hours and walk for long periods of time
Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
Let’s TACO ‘bout perks:
Torchy’s swag
Discounts on DAMN GOOD food and merchandise
Medical, Dental, Vision, and Life Insurance
401(k) Eligibility
Paid Time Off
Badass co-workers