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Front of House Manager

Torchy's Tacos

Front of House Manager

Houston, TX
Full Time
Paid
  • Responsibilities

    If you would like to attach a resume to your application, you must do so at the time the application is submitted

    Front of House Manager

    The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer. Torchy’s is now operating in dozens of locations across multiple states, all with the determination to deliver on our “Damn Good” food promise. The Torchy’s Family prides itself on talent, diversity, and one hell of a work ethic.

    Overview

    As a Torchy’s Front of House Manager, you will be responsible for all the FOH Team Members as well as, the guest’s experience. We are looking for a tenacious and out-going individual that can unit our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.

    What you’ll be doing:

    Leads Front-of-House operation, ensuring guest satisfaction

    Models best-in-class hospitality and coaches the team to deliver the same

    Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience

    Addresses and alleviates all guest concerns; develops solutions to improve future service

    Schedules FOH team members to meet business needs coordinates Local Store Marketing

    Assists Managing Partner and Kitchen Manager with operation of store

    Leads store opening/closing procedures

    Drives compliance with safety, security and sanitation standards

    Communicates expectations clearly and has consistent follow-ups with team members

    Actively searches for opportunities to improve P&L performance

    Leads and creates initiatives to drive sales/profit and store performance

    Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

    QUE-SO…here’s what you’ll need:

    2+ years of restaurant management

    Required State Alcoholic Beverage and Manager ServSafe Certifications

    High-level understanding of training and development concepts

    Ability to foster teamwork

    Leadership skills

    Oral and written communication skills

    Excellent with time management

    Let’s TACO ‘bout perks:

    Torchy’s swag

    Discounts on DAMN GOOD food and merchandise

    Medical, Dental, Vision, and Life Insurance

    PTO and Vacation Time

    Personal development opportunities

    Fun company parties

    Badass co-workers