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Front of House Manager
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer. Torchy’s is now operating in dozens of locations across multiple states, all with the determination to deliver on our “Damn Good” food promise. The Torchy’s Family prides itself on talent, diversity, and one hell of a work ethic.
Overview
As a Torchy’s Front of House Manager, you will be responsible for all the FOH Team Members as well as, the guest’s experience. We are looking for a tenacious and out-going individual that can unit our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.
What you’ll be doing:
Leads Front-of-House operation, ensuring guest satisfaction
Models best-in-class hospitality and coaches the team to deliver the same
Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
Addresses and alleviates all guest concerns; develops solutions to improve future service
Schedules FOH team members to meet business needs coordinates Local Store Marketing
Assists Managing Partner and Kitchen Manager with operation of store
Leads store opening/closing procedures
Drives compliance with safety, security and sanitation standards
Communicates expectations clearly and has consistent follow-ups with team members
Actively searches for opportunities to improve P&L performance
Leads and creates initiatives to drive sales/profit and store performance
Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination
QUE-SO…here’s what you’ll need:
2+ years of restaurant management
Required State Alcoholic Beverage and Manager ServSafe Certifications
High-level understanding of training and development concepts
Ability to foster teamwork
Leadership skills
Oral and written communication skills
Excellent with time management
Let’s TACO ‘bout perks:
Torchy’s swag
Discounts on DAMN GOOD food and merchandise
Medical, Dental, Vision, and Life Insurance
PTO and Vacation Time
Personal development opportunities
Fun company parties
Badass co-workers