Job Description

PAY -- $15 MAX START DATE – 3/15 HOURS – MON-FRI 11:30AM – 8PM TERMS – 3 MONTH CONTRACT WITH POTENTIAL TO CONVERT PERMANENT BASED ON PERFORMANCE AND ATTENDANCE  

Required: HEALTHCARE EXPERIENCE PREFERRED 1-2 YEARS CALL CENTER CUSTOMER SERVICE EXPERIENCE

Job Responsibilities: THE MAIN FUNCTION OF A CALL CENTER/CUSTOMER SERVICE SPECIALIST IS TO INTERACT WITH CUSTOMERS TO PROVIDE INFORMATION IN RESPONSE TO INQUIRIES ABOUT PRODUCTS AND SERVICES AND TO HANDLE AND RESOLVE COMPLAINTS. A TYPICAL CUSTOMER SERVICE SPECIALIST IS RESPONSIBLE FOR DETERMINING THE CLIENT’S ISSUE, OFFER POSSIBLE SOLUTIONS OR PROVIDING FOLLOW-UP AS NEEDED. CUSTOMER SERVICE AGENTS MAY BE INBOUND, OUTBOUND OR A COMBINATION OF BOTH. 

Company Description

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you. Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale. If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path. Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.