Purpose of Position
Accountabilities
- Coordinate and communicate with Sales in researching deductions and entering credits.
- Assist in training the field on entering credits, system navigation and required supporting documentation.
- Review and approve all incoming Credits and ensure they include proper documentation.
- Review of “Open Deductions Report” to identify trends and patterns and miscellaneous debit items and utilize system and backup support provided to resolve issues and mitigate future claims.
- Interact with Accounts Receivable Department to resolve customer issues and collaborate with Coordination and Transportation Teams to resolve all claims.
- Assist with training on Claims Policies and Procedures, established timelines and procedural requirements.
- Coordinate and collaborate with rebate department on approved programs.
- Utilize applicable customers’ on-line systems to resolve deductions taken.
- Update and distribute Department reports as needed.
- Assist with special projects as needed.
MINIMUM SKILLS REQUIRED
- College Degree or equivalent from an accredited institution and/or 2 years’ experience with Accounts Receivable.
- Knowledge Claims Process.
- Knowledge of Microsoft Office programs (i.e. Word, Excel, PowerPoint and Outlook, etc.).
- Excellent organizational, interpersonal and communication skills (i.e. oral and written).
- Detail oriented, ability to multi-task and work independently.
PREFERRED BUT NOT ESSENTIAL
- Knowledge of Oracle Discoverer Programs and Accounts Receivable.
ADDITIONAL COMMENTS
- Ideal candidate needs to be a person who works well with others, who has good communication skills, willingness to learn new procedures quickly and take full part in their responsibility as part of a team.
PLEASE NOTE: THIS POSITION DOES NOT QUALIFY FOR RELOCATION EXPENSES.
DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H
Required Skills
Required Experience