St. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. 

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.  

DEPARTMENT: European Campuses

SPECIFIC JOB TITLE: Residence Director, Paris

REPORTS TO: Director of the Paris Site

CAMPUS: Paris, France

JOB SUMMARY:

The Residence Director serves as the primary live-in administrator. The Residence Director provides day-to-day support regarding facilities maintenance, student support, dining services, student wellbeing, and student conduct. The Residence Director reports to the Director and supervises two to three part-time Resident Assistants.

ESSENTIAL FUNCTIONS:

• Provide day-to-day support for the Residence Hall Community. 
• Manage the day-to-day operations of the residence and facilities of the Paris Campus to ensure a safe, well-maintained student environment.
• Enforce residence life policies and serve as student conduct administrator as needed.
• Track facilities and maintenance systems including housing, dining, housekeeping, maintenance, classrooms, laundry services, campus keys, IT, surveillance and security systems.
• Maintain close communication with front desk staff, nighttime and weekend security staff, housekeeping staff, kitchen staff, maintenance staff, and IT support staff.
• Provide first line of response for all tech support issues and non-network-related IT maintenance in Paris. Coordinate with IT in Rome for additional support and IT direction.
• Oversee the occupation grid, damage assessment, health and safety inspections, and room condition reports in cooperation with the Intendant of the Maison Mere to ensure that rooms are turned over in a timely manner and always in acceptable condition.
• Conduct weekly building inspections. Maintain inventories of all residence hall equipment and furnishings.
• Manage meal tracking in coordination with the kitchen, the Maison Mere Intendant, and the business office in New York.
• Cooperate with the Intendant of the Maison Mere to make sure the SJU campus is well maintained and compliant with the requirements set by the CMs.
• Manage check-in and check-out and coordinate summer bed rental clients - arrivals, departures, orientations, IT support, and meal plans.
• Supervise hall opening and closing procedures at the beginning and end of each semester and during vacation periods and breaks.
• Participate in daily administrative activities in coordination with Paris colleagues to support the smooth functioning of the programs. Attend weekly student meetings along with other Paris staff.
• Work to ensure the health, safety and general welfare of all students on St. John’s Paris program in keeping with protocols and guidelines established by St. John’s.
• Serve as primary resource for student health and safety on campus, dealing with crises and emergencies as they arise. Coordinate response to such emergencies as needed, in a manner consistent with SJU’s emergency response protocols.
• Recruit, train, and supervise a staff of two/three Resident Assistants on proper safety and reporting protocols and procedures. Monitor work performance and compliance with SJU procedures and provide on-going training as needed. Plan and conduct weekly RA meetings.  Advise and support RAs in matters of student services, discipline, and building management.
• Plan and execute training program for Resident Assistants and front desk staff.
• Amend Residence Director, Resident Assistant, and Front Desk manuals to reflect needs, policies and procedures specific to the Paris Campus and update as needed. Assist with the 24/7 on-call student emergency response rotation. Assist with coordinating response to such emergencies as needed, in a manner consistent with SJU’s emergency response protocols.

COMPETENCIES:

• Strong interpersonal, communications, and teamwork skills; courtesy, tact, and the ability to establish and maintain effective working relationships with people in a multicultural environment and with a geographically disbursed team. Familiarity with U.S. higher education, U.S. study abroad practices, and/or U.S. residence life. 
• Strong client service orientation.
• Strong relationship management.

SUPERVISORY RESPONSIBILITY:

This position manages part-time employees in the Residence Life department and is responsible for the hiring and performance management of the employees within that department. The position supervises the following employees:

• Two/three Residence Assistants

WORK ENVIRONMENT:

This position operates in a professional office environment and is required to use standard office equipment such as personal computers, printers, copiers, multimedia equipment, etc.

PHYSICAL DEMANDS:

No peculiar physical demands are required other than occasional walking deriving from field trips/site visits with students.

ENVIRONMENTAL CONDITIONS:

No peculiar environmental conditions apply.

POSITION TYPE/EXPECTED HOURS OF WORK:

Full-time position of 35 hours per week, as per French CBA. Office hours are Monday to Friday with occasional evening/weekend/public holiday worked due to programmatic needs or emergencies.

TRAVEL:

Occasional field trips in France and travel to the New York and Rome campuses may be needed.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in related field.
• 1-2 years related experience in the study abroad field.

PREFERRED EDUCATION AND EXPERIENCE:

• Master’s in related field.
• 3-5 years related experience in the study abroad field.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

 Authorized to work in the Schengen area.

• Fluent in French and English.
• Experience with educational systems in both France and the US.
• Flexible work schedule.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  To the extent permitted by local law, duties, responsibilities and activities may change at any time, with or without notice. 

This position may be relocated to any of St. John’s University’s physical locations at any time.

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education. 

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law. 

Required Skills Required Experience

Training and Skills Required:_ _

• Ability to read and follow written work instructions and safety guidelines.
• Ability to complete visual quality inspections.
• Good verbal communication skills as evidenced in peer relations.
• Ability to work independently at multiple stations as a member of the production team.
• Ability to lift/pull/push loads of 10-35 lbs at an expected rate.
• Ability to work in an upright/standing position for up to 5 hours at a time.
• Ability to operate production line equipment including a weld tool and rivet guns.
• Maintain a good attendance record.
• Ability to work a flexible schedule.
• Ability to work as a team member.
• Basic understanding of Quality Management System and Environmental Management System standards.