St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world. 

IT SYSTEMS ENGINEER

IT Systems Engineer is expected to be a system engineering professional with experience in complex operating systems and applications design, implementation, and technical evaluation.  Responsible for the engineering and operations of components of the infrastructure environment,  including but not limited to Windows and Linux Servers, Active Directory, Virtualization, Cloud, and various security technologies Ability to provide technical leadership of these solutions to team members.

RESPONSIBILITIES:

• Engage in and improve the whole life-cycle of systems and services from conception to inception, including: system design, build, and deployment
• Define and implement standards and best practices related to: System Architecture, deployment, metrics, and operational tasks
• Support services through activities such as monitoring availability, system health, and incident response in accordance with defined SLO and SLA
• Improve system performance, application delivery and efficiency through automation, process refinement, post mortem reviews, and in-depth configuration analysis
• Engage in Communications across all areas of the organization

QUALIFICATIONS:

• 10 or more years experience with distributed systems
• Experience with service-oriented architectures
• Experience with PowerShell
• Experience with Unix/Linux operating systems internals and administration (e.g., file systems, system calls) and networking (e.g., TCP/IP, routing, network topologies).
• Experience with Amazon Web Services Platform
• Experience with Azure Platform
• Experience with Hyper-V and VMWare
• Experience with database technologies, specifically MSSQL
• Experience with Enterprise Backup and Recovery products and services
• Experience with Fiber Channel and iSCSI-based Storage Area Networks
• Experience with Configuration and Patch Management Systems (SCCM, WSUS, Satellite)
• Experience with Linux command-line shell and shell scripting
• Ability to multitask and adapt quickly to changing priorities
• Ability and willingness to work evenings / nights on occasion (Participate in on-call rotation)
• Ability to lead and work in projects
• Ability to communicate effectively (listening, presenting and questioning)
• Positive team participation skills
• Strong organizational, written and communication skills
• BS degree in Computer Science, or a related technical field or equivalent practical experience preferred.

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

Required Skills Required Experience

JOB KNOWLEDGE & SKILLS 

The duties and responsibilities described above are the essential functions of the job.  The qualifications below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HS diploma or equivalent with preferred 4-6 years of relevant administrative/operational/ project support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience.  

You must possess the ability to establish your own priorities - be a self starter.

• You must have the ability to delegate tasks to other Client Care team members.
• You must have the ability to follow company policy and understand any rules or regulations governing the work being completed.
• You must have the ability to understand the impact work has on your department or company.
• In order to complete duties successfully, you must have very good knowledge of technology to include computers and software programs such as MS Office or other programs that may be specific to the job.
• You must be able to manage daily contact with internal and external customers while completing daily work assignments.
• You must possess very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments.  
• You must have very good organizational skills that are sufficient to accomplish work by established deadlines; prioritize workloads and make adjustments to meet business needs.
• You will be expected to obtain RRD DSE certification within 2 years.

Weekends and holidays may be required.

Additional job knowledge, skills, and/or abilities specific to a department may be listed on the staffing requisition.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER