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Operations Manager

St. John's University

Operations Manager

Jamaica, NY
+1 location
Queens, NY
Part Time
  • Responsibilities

    St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

    A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

    St. John’s University

    Institute for Catholic Schools

    Director of the Institute for Catholic Schools

    (Part-time Position)

    The Institute for Catholic Schools was established in 2009 when, consistent with its Mission to serve the local Church, St. John’s University’s Office of the President and The School of Education collaborated and gave birth to The Institute. The Director and other representatives of the Institute meet regularly with the superintendents and associate superintendents of the three local dioceses in the New York metropolitan area: Brooklyn, Rockville Centre, and the Archdiocese of New York, as well as with the principals, listen to their needs and then create conferences, training and development programs, and workshops that address those specific needs. The Institute is an active member and participant in Catholic Higher Education Supporting Catholic Schools (CHESCS) under the auspices of the National Catholic Educational Association (NCEA).

    Catholic elementary and secondary education in New York and across the nation has long made great contributions to society and to the Church. While this continues to be the case, Catholic education is also facing unprecedented challenges today. At this critical time, St. John’s University - consistent with its mission to serve the local Church - established this Institute in a desire to serve as a valuable resource in collaborating with local dioceses to support and enhance Catholic primary and secondary education.


    The principal duty of the Director and overarching purpose of the Institute is to foster the long-term sustainability, growth, and excellence of Catholic education by assisting the local dioceses in enhancing the administrative and academic performance of schools, for the ultimate benefit of the students. This would consist of improving communication and collaboration between elementary and high schools in order to facilitate creation of a seamless, integrated K-16 Catholic education system for students.


    • Articulate the mission and vision of the Institute
    • Report to the Executive Vice-President for Mission (overall management), and the Dean of the School of Education (academics), and Coordinate with Board Chair/Board
    • Oversee and manage the Institute, Institute planning, Institute projects, Institute budget as well as program/project budgets
    • Collaborate with educational leaders actively to understand needs and define and develop enhancements to existing programs or new programs to meet those changing needs
    • Plan, oversee, coordinate, monitor and review the long-standing Institute programs: Curriculum Leadership Team (CLT), St. Vincent de Paul Management Seminar (in conjunction with the Tobin School of Business and the Vincentian Center) and the recently added Assistant Principals’ Program (APP)
    • Collaborate with the Dean and faculty of the School of Education as well as other schools and functions (facilities, finances, etc.) in the University. The presenters for the Institute programs come largely from St. John’s faculty
    • Sustain and grow the relationships with the three local arch/dioceses that we serve as well as the broader world of Catholic education on the national level by continuing membership and participation in the National Catholic Education Association (NCEA), the Catholic Leadership Summit (CLS) and Catholic Higher Education Supporting Catholic Schools (CHESCS)
    • Participate in critical local and national research as requested
    • Provide a clearinghouse for arch/diocesan requests. Evaluate feasibility, resource requirements (financial and other required resources)
    • Orient new Diocesan representatives to the work of the Institute
    • Collaborate with Board; help set agendas; prepare Minutes; track follow-up actions, etc.
    • Meet with prospective Board members and existing Board members as needed to support the Development Committee and the Board’s fundraising efforts.
    • Work with key personnel within the university to implement a strategic marketing plan to forward the agenda and mission of the institute
    • Participate in national conferences that are consistent with the mission of the institute
    • Develop “Outcome-Based” or Implementation-Based Evaluation of ICS Program Effectiveness
    • Work with principals to monitor that students/participants demonstrate evidence that learnings are applied in school


    • Ability to create and lead teams as well as to share collaborative team building skills
    • Facility to teach/train in person, via webinars and on line
    • Capacity to understand and work within the complex systemic relationships that shape the Catholic Church and the Catholic education system from Pre-K through Grade 16
    • Aptitude to collaborate with local and national administrators of Catholic education
    • Possess excellent speaking and writing talents


    • Masters Degree with a minimum of ten years experience in Catholic education required
    • Demonstrated leadership experience working in Catholic education, ideally as both an educator and as an administrator
    • Creativity and vision regarding the development and delivery of alternative learning platforms for professional development of Catholic school teachers, administrators and board members
    • Working with donors, bishops, superintendents, presidents, principals and teachers of Catholic education

    Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

    St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

    Required Skills Required Experience

  • Qualifications

    The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    HS diploma or equivalent with 5-6 years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.

    • You must possess the ability to establish your own priorities - be a self starter.
    • You must have the ability to delegate tasks to other Client Care team members.
    • You must have the ability to follow company policy and understand any rules or regulations governing the work being completed.
    • You must have the ability to understand the impact work has on your department or company.
    • In order to complete duties successfully, you must have very good knowledge of technology to include computers and software programs such as MS Office or other programs that may be specific to the job.
    • You must be able to manage daily contact with internal and external customers while completing daily work assignments.
    • You must possess very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments.
    • You must have very good organizational skills that are sufficient to accomplish work by established deadlines; prioritize workloads and make adjustments to meet business needs.
    • You will be expected to obtain RRD DSE certification within 2 years.

    Weekends and holidays may be required.

    Additional job knowledge, skills, and/or abilities specific to a department may be listed on the staffing requisition.