Job Description

Tower Loan, one of America’s largest privately owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing, for over 80 years. We strive to service our customers with a smile and friendly customer service. We are always actively seeking candidates who are bright, dependable, and ambitious; who are determined to establish a successful career. Manager Trainees earn a solid salary and exceptional benefits. Manager Trainees will also earn promotion to Manager through successful completion of the 10-12  month Manager Trainee Program.

JOB RESPONSIBILITIES

• Effectively present both former and new customers with solutions for their financial needs by ways of mail, telephone, and in person
• Collect accounts using excellent customer service and problem solving skills
• Assist the Branch Manager to exceed established goals for the branch
• Review and investigate customer’s inquiries and concerns
• Become proficient in sales finance products
• Maintain excellent customer service skills
• Maintain a clean professional appearance
• Assisting in hiring, training, and developing staff
• Become proficient in all aspects of branch management (including sales, collections, and personnel management) in preparation for promotion to a management position

QUALIFICATIONS

• High School Graduate or equivalent experience preferred.
• Sales and/or finance experience is helpful
• Typing skills
• Basic computer knowledge
• Good communication skills
• Willingness to transfer upon request to other branches in the company’s network

We are a fast paced business with rapid advancement opportunities. No position in the company is outside of your reach. We seek self-motivated individuals who enjoy a fast paced work environment, who have excellent people skills, who are looking for an opportunity to get ahead. A successful candidate will be willing to train for up to 12 months and then relocate to one of our 230 offices in Alabama, Illinois, Louisiana, Mississippi, or Missouri. We look forward to seeing you in the branch!